Fox Rent A Car

Alisa D 

on BBB

2 years ago

I rented a car from Priceline for 21 days. From May 12 until June 2nd. I arrived to ******* to pick up a car, I was offered insurance that I declined, I was offered Sunpass that I declined because I was only going to use the car within 10 to 15 **** radius. I was told there is a hold of $1500 on credit card until I return the vehicle. When I return the vehicle the same way I got it, I was told to wait two weeks for a hold to reverse. Mind you when you return a car there was an employee that inspects the vehicle and says "no ... read more

Sylvia S 

on BBB

2 years ago

They rip you off. DO NOT USE Fox!!! Deposit fee is insane and dont tell you how much until you go pick your car up and by that time its to late to cancel so they keep your rental payment because you didnt cancel before 24 hours 

Cherry D 

on BBB

2 years ago

Dont rent a car with fox rent a car. They mailed me a bill for a toll fee worth $15.00 which was fine but charged me $60 administrative fee which is way too high. It took 2 hours to get a car from them and my 2 toddlers were crying from waiting and hunger. 

Minga T 

on BBB

2 years ago

We rent from fox car rental at the ******* airport thru Expedia and it indicated it is located at the airport terminal. It is located outside of the airport terminal and we had to take a ride from fox shuttle from the train to Viscount stop. The office looks terrible and when we got the car we make sure we video tape the exterior to make sure we didnt get charge for anything. They look very shady to **. ********************* we heard the agents trying to charge extra stuff to other renters. 

Cat R 

on BBB

2 years ago

Do not use FOX. It's basically a scam. Despicable and untrustworthy. Sure, it's a 'real' place; we got a car for rent, but their 'hidden fees' are atrocious. We would have spent less money renting from a reputable company. If you're trying to save on your trip, this is not the place to use. I told them (online and in person) that we did not want any extra insurance or any extra whatever. We booked on Booking.com, and the prices were surprisingly low, but Fox requests a $500 deposit (credit card only). I should have known! Wh... read more

Susan S 

on BBB

2 years ago

I rented a. Car from Fox car rental in *********. I prepaid for the car & the insurance. When I went to get car they said I did not have the insurance & tried to cha the my card for ***** when I already paid on Expedia. I never received the car because I the charge did not go through.**************** 

Michael H 

on BBB

2 years ago

Fox rent a car is a type of scam in my opinion. They quote a cheap price online when you reserve but when you get the car there are a lot of extra fee's. You end up paying the same or more as a name brand like *****. I reserved my car as part of a 'combo' flight/hotel/car so I can get a discount on all of it but.....very bad surprise with Fox rental car part of the combo. 

Gina H 

on BBB

2 years ago

On June 1, 2023, I rented a Fox car from the ****************** Airport. The desk agent informed me that if I allow *** the fill the gas tank on my return their prices is .20 less per gallon. The car was a ****** Corolla. I used a half tank. They charged me $81 dollars. I prepaid the car in advance. So when dropping off the car I did not have questions There were hidden fees in this contract that the agent neglected to mention regarding what they charge for someone putting gas in the tank. An absolute rip off. Never again. F... read more

Christi H 

on BBB

2 years ago

Terrible reserved a minivan, got there and was told they had no vehicles, for me to return next business day and they still could not guarantee a vehicle. I was leaving the next day on a 5 hour trip. That was the reason I reserved the vehicle in the first place. Could not get a vehicle anywhere else due to last minute and the prices had tripled by then.