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Fox Rent A Car
- Car Rental
- Salt Lake City, UT
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
460 S Redwood Rd, Salt Lake City, UT, 84104, United States
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This company charged me more than double than they advertised and promised.
Where to even begin! We are writing this letter in hopes that FOX will make things right as a result of our recent rental car experience. When we arrived at Denver International on 2/7/21 for our pre-Valentines Day getaway, my girlfriend and I had to wait outside in the blistering cold for 30 minutes before being able to board a FOX shuttle. This experience was not only agonizing because we watched other competitor shuttles come and go on a regular basis but because there was no consideration taken to COVID-19 protocols by F... read more
Wish I could give 0 or negative stars. DO NOT, I repeat DO NOT rent from FOX! The car we were given had 4 bald tires during a horrible snow storm. We slid off the road and into a ditch. Luckily my husband and son were ok, but I suffered whiplash injury that I didn't realize was whiplash right away. When we asked for a replacement to be brought to us the guy in roadside assistance told us that if they bright a car out and they determined the tires were ok, they'd charge us for the it. They wanted us to take the car and pay fi... read more
DO NOT RENT HERE. If I could give 0 stars I would. Rented from Fox in California last year and was great. This time around was terrible. We landed on Sunday around 10:30am. We went to the waiting area for the shuttle we waited 45 minutes in cold and no shuttle ever came. Ended up paying $15 for an Uber to get to car rental location. When we got there the line was out the door and we waited 2 hours to get to the front desk counter. The price was not the price we were giving online, it is a total scam. We were sold the toll pa... read more
The worst rental company I've ever dealt with. Charged me $200 extra on the rental for something I didn't ask for. Now today, they charged me for a toll that I begged the representative a toll pass **** He said twice there's no tolls around here, don't worry about it. Make they make commission off of the administrative fees.
Fox rental charges fees they never disclose. You are transported from airport to a remote location m, kept in line for 2 hours, then told your rental will cost you 4x the amount you already paid on Priceline. I'm warning everyone I can and Priceline not to use them.
I'm reviewing a 1 week rental I had with Fox at the PHX airport location at the end of December 2020. I reserved a compact SUV several weeks prior but when I arrived we were downgraded to a sedan without any notice and the price remained the same. We did not discover it until we reached the lot and had to return to the desk to learn there were no compact SUVs available and were downgraded. We stated there were other SUVs in the lot and they said those were a category up, and we would have to pay the difference in rental pric... read more
This is to advise you I am seeking assistant with compensation for my troubles incurred with our rental. Additionally, I will be writing as many negative reviews as possible until FOX gets my message. I was in need of roadside assistance three days consecutive days and basically have been ignored. Day 1, I left a message and got a return call after I used my personnel Roadside Assistance hours later. Day 2, I left a message and did not receive a call back once again left to fend for myself. Day 3, more of the same. Well Day... read more
If I could give zero stars I would. Please DO NOT rent cars from them; they are shady and deceptive with their service. I rented the car, thinking that their low rates were great. There are tons of fees that get added on, but still a pretty great price for a month long rental. Helen, the customer service rep at the counter talked me into the insurance, and tried to talk me into other add ons. I explained to her that I would be driving the car long distance and even told her the state where I would be driving it. We talked mu... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.2 star rating with 4,219 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.