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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Thanks for everything
Business response:
I'm pleased to read your positive feedback, Kathryn. It was a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Your satisfaction is important to us, and we strive for a perfect score every time. Be sure to reach out if there's anything more we can do for you. Thanks again.
Verified by Mutual of Omaha Mortgage
Frank and his team made the entire process very easy. They guided me from day one and I had no surprises.
Business response:
Thank you for your kind words and outstanding rating, John. It's incredibly rewarding to hear that you found our process simple and straightforward. At Mutual of Omaha Mortgage, we strive to guide our clients every step of the way and make sure there are zero surprises. Your positive feedback reinforces that we're on the right track. Looking forward to assisting you again in the future. - Frank Sommese
Verified by Mutual of Omaha Mortgage
Customer service and good communication
Business response:
I'm thrilled to hear you had such a positive experience, Michael. Customer service and open communication are aspects that we take very seriously at Mutual of Omaha Mortgage. I'm delighted that you found them up to the mark. Your review and rating of 4.83 out of 5 stars truly made my day. Looking forward to serving you again in the future. Thank you for your trust and support.
Verified by Mutual of Omaha Mortgage
Customer service and good communication
Business response:
I'm thrilled to hear you had such a positive experience, Michael. Customer service and open communication are aspects that we take very seriously at Mutual of Omaha Mortgage. I'm delighted that you found them up to the mark. Your review and rating of 4.83 out of 5 stars truly made my day. Looking forward to serving you again in the future. Thank you for your trust and support.
Verified by Mutual of Omaha Mortgage
Frank was professional and made me feel at ease. I will definitely use his service again and feel confident in recommending him to others.
Business response:
I'm genuinely thrilled to hear that you had such a positive experience, Bernadette. It means a great deal to me to know you felt at ease throughout the process. Ensuring my clients have a smooth and professional service is a top priority, so your feedback is greatly appreciated. It's been a pleasure working with you and I'm looking forward to assisting you again in the future. Thank you for your recommendation, it means a lot. Stay safe and take care. - Frank Sommese, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
was well organized
Business response:
I'm thrilled to hear that you found the process well organized, Michael. My goal is always to provide the smoothest possible experience for my clients. Your positive feedback motivates me to continue delivering top-notch service. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a 5-star review. Best regards, Frank Sommese.
Verified by Mutual of Omaha Mortgage
Frank and Patty were absolutely WONDERFUL to work with. They made the process of refinancing unbelievably smooth, despite running into one unusual issue with our property after another. Frank's deep expertise was invaluable; he couldn't have been more patient or understanding. We found that Frank was dedicated and incredibly creative, helping us find solutions for all of our problems. Without a doubt, we will be working with Frank and Patty again for our next mortgage.
Business response:
Thank you so much for the glowing review, Jeffory. I'm incredibly pleased to hear that you found our refinancing process smooth and satisfactory. Patty and I were more than happy to assist in resolving the unique issues with your property. It makes our day to know that our dedication and creativity made a difference. We're looking forward to helping you with your next mortgage. Thanks again for choosing Mutual of Omaha Mortgage and for your five-star rating.
Verified by Mutual of Omaha Mortgage
Always available to answer questions, great resource and knowledge, the process was seamless, quick…very professional. Wish every company and staff was this way. Fantastic service.
Business response:
I'm truly humbled by your kind words and the five-star rating, Frantiska. It was a pleasure assisting you, and I'm delighted to hear that you found the process seamless, quick, and professional. At Mutual of Omaha Mortgage, we strive to provide the best possible service and I'm glad we met your expectations. Your positive feedback inspires us to continue working hard and delivering excellent service. If you have any more questions in the future, don't hesitate to reach out. Thank you again for choosing us. Sincerely, Frank S... read more
Verified by Mutual of Omaha Mortgage
There was a bit of a mix-up at the closing but not enough to affect my rating. Overall the process was seamless.
Business response:
I'm truly grateful for your positive feedback, Diane. My apologies for the slight confusion at the closing. We at Mutual of Omaha Mortgage continuously strive to provide seamless experiences for our valued customers. Going forward, I'll work even harder to ensure such mix-ups are avoided. Thank you for your patience and trust in us. Sincerely, Frank Sommese.
Frank Sommese at Mutual of Omaha Mortgage has a 4.5 star rating with 969 reviews.
Frank Sommese at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.