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Fred Anderson Hyundai
- Car Dealers
- Greer, SC
About this business
Location details
13740 E Wade Hampton Blvd, Greer, SC, 29651, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Recommendedhad an oil change in and out in 45 minutes
Business response:
Jim Miller, we are so happy to read such a great review about Fred Anderson Hyundai! We hope you have a great day!
RecommendedJust bought me a BEAUTIFUL palisade. Jonathan was my sales person and was amazing, he made the process very simple and easy. The whole staff was super friendly. I am a super happy customer ☺️ with a beautiful SUV Yall go on down and see Jonathan and get you a great ride!
Business response:
Hi Allison Stanley, thank you so much for your positive comments about Fred Anderson Hyundai! We hope you have a great day!
RecommendedHad a wonderful experience there! Bought my daughter and new Hyundai Elantra, everyone was super nice! Will be going back for business!
Business response:
Hi Lori Wilbanks Fowler! We're so happy the team here at Fred Anderson Hyundai was able to help you out! Until the next time we meet, take care!
Recommendeda very good experience. all employees super nice. especially appreciate the shuttle and very great driver. appreciate getting the recalls done.
Business response:
Joye Miller, we are so happy to read such a great review about Fred Anderson Hyundai! Until the next time we meet, take care!
Total rip off artists! Sell you junk cars that run for less than a week then refuse to fix the issue. Personally know 2 different people who bought from here (one elderly lady) that lost their money buying junk the dealership knew was junk when they sold it! This place should be out of business and embarrassed by the extreme lack of customer service they provide!
This review is more about the service side of the dealership and not the sales. I think the people that answers the phones are good. But since my goal to get my car fixed was with service i'd say its poor. First off my service advisor was very uncommunicative, i'd call and never get a call back. When i came to pick up my car the 1st time my car didnt run and the issue with the noise wasnt addressed. With that in mind the quality control when returning the car back wasn't there. When i asked about it, i was given an excuse t... read more
Business response:
Hi J.C., we’re truly sorry to hear about your recent experience with our service department. We appreciate your feedback, as it highlights areas where we need to improve. We take your concerns seriously and want to ensure that we address them properly. Please reach out to our Service Director, Tyler Clifton, at tclifton@anderson-auto.net, so we can work together to resolve this matter and enhance our service moving forward. Thank you for bringing this to our attention.
RecommendedThey dont take care of the customer like they say they will when purchasing their vehicles. Was lied to by several managers saying the scratches on the brand new vehicle would be taken care of until they received the down payment and then told us sorry but we won't fix it. I will let everyone I know not to purchase from them if they can't be honest and support customer satisfaction.
Business response:
Hi Deborah, we’re sorry to hear about your experience and the lack of follow-through regarding your vehicle’s condition. Your satisfaction is important to us, and we’d like to address your concerns. Please reach out to our Service Director, Tyler Clifton, at tclifton@anderson-auto.net to discuss this further.
The Sales Dept sounds to be Customer focused and accommodating which is the first step to obtain a new customer. However the Service Dept is the second step to keep that customer. Aug 29, 24, 8:45 am, I dropped off my 2011 Veracruz for a Factory Recall 251 repair and oil change. Told the Service Advisor to NOT rotate or mess with the tires as those are maintained by Costco. He made note. A few hours later I received a video by text of the technician and the initial inspection being conducted,which at that time he showed (2) ... read more
Business response:
Hi Connie, we’re very sorry to hear about the difficulties you experienced with our service department. It’s clear we fell short in communication and handling your vehicle needs effectively. Your feedback is important to us, and we will address these issues with our team to improve our service. If you’d like to discuss this further or need any assistance, please reach out to our Service Director, Tyler Clifton, at tclifton@anderson-auto.net. Thank you for bringing this to our attention.
I like the vehicle we purchased. Fred Anderson Hyundai, on the other hand... just happened to have the one we were looking for. Most of the purchase experience was fairly typical, and they offered a fair market price for our trade-in. I did not appreciate the $1500 add-on for paint protection film, window tint, Weathertech floor mats, etc that we didn't want and that they gaslit us into believing were already on the vehicle (which had just come off the truck so it was still fairly dirty and it was after sunset following a te... read more
Business response:
Hi Jeremy, we regret to hear your experience was negative. We strive to provide each of our guests with the best experience, and we apologize this was not reflected in your experience. If you would like to discuss your experience further, please don’t hesitate to reach out to James Farrell at jfarrell@anderson-auto.net. We're committed to improving and we hope for the opportunity to better serve you in the future.