This profile has been claimed by the business owner or representative.
Fred Anderson Hyundai
- Car Dealers
- Greer, SC
About this business
Location details
13740 E Wade Hampton Blvd, Greer, SC, 29651, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I bought a brand new car in September 2023 and my air is not working in my car and now they tell me that I have AC evap core leaking and don't know when they will get the part and not to mention that I have the family plan so anything that cost over $300 to fix they are suppose to give me car to drive but no the want me to drive my car with no air and the Freon Leaking... I have called several times to ask to speak to the general manager and no one will not return my call.so I called corporate and they told corporate that ... read more
Business response:
Kathy, we're truly sorry to hear about the inconvenience you've experienced with your car's air conditioning. Please reach out to our Service Director, Tyler Clifton, at tclifton@anderson-auto.net when you have a chance. We value your feedback and appreciate the opportunity to make things right.
We recently purchased a used Chevrolet from this dealership. We were told that we would get lifetime oil changes according to their "family plan." I asked the question twice once to the salesman and then the finance officer. They both said yes as long as it's Fred Anderson. So since it was a Chevy, I took it to the Fred Anderson Chevrolet dealership in Greer and they do not honor that! And we were looking at close to $200 for an oil change, tire rotation and cabin filter. So I politely declined and drove to where we bought ... read more
Business response:
Tess, we apologize for the confusion and inconvenience you experienced regarding the Family Plan oil changes. This is not the level of service we aim to provide our valued customers, and we're disappointed to hear about your frustration. Please contact our Service Director, Tyler Clifton, at tclifton@anderson-auto.net, so we can work towards a resolution and ensure that your concerns are addressed promptly. We value your feedback and thank you for your understanding.
My husband informed me that the supervisor/manager that took care of him this time was RUDE. There is NO PLACE for that type of behavior when we have TWO other dealerships to choose from. Which we will for my next vehicle service. The PREVIOUS individual that took care of my husband last June was EXCELLENT my husband stated. This manager needs an ATTITUDE ADJUSTMENT.
Business response:
Debbie, this does not reflect our commitment to excellent service. Your feedback is taken seriously, and we are addressing this internally to prevent future occurrences. We value your business, and if there's anything specific you'd like to discuss, please contact our Service Director, Jason Williams, at wwilliams@anderson-auto-net.
Brought my car in and explained the issue- the front desk woman tested and confirmed what I was saying. 45 min later she returns to say it’s a battery issue and they have the battery so they can replace- wonderful. An hour and 15 min later after asking if there was an issue the car is finally ready- perhaps I was naïve by not popping the hood but my husband did because he said that it didn’t really make sense. Low and behold no new battery! Blatant lying and shady service here. Cannot recommend and will never return.
Business response:
Edna, we apologize for the inconvenience and miscommunication during your recent visit. This is not the kind of service we are known for. Please contact Service Director, Jason Williams, at wwilliams@anderson-auto-net, so we can investigate and address the issue. We value your feedback and hope to have the opportunity to make amends.