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Freedom Warranty, LLC
- Chattanooga, TN
About this business
Freedom Warranty offers through Authorized Dealers affordable, dependable, Vehicle Service Contracts (VSC) that provide extended protection. Freedom Warranty VSC products are available exclusively through Authorized Auto Dealers, Certified Repair Facilities, Established Lenders, and Accredited Insurance Agencies. Products from Freedom Warranty allow owners to protect their investment with extended coverage on many of the most expensive repairs items on a vehicle. Things happen on the road-expensive things-and Freedom Warrant... read more
Location details
117 Lee Parkway Dr, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly I was worried at first about having to submit a warranty claim. I have usually had nothing but issues, and pushback. This was the smoothest warranty claim I have ever had to deal with. They mainly worked with my service advisor and everything was approved in a timely manner. Great service thank you guys!
Business response:
Amanda, thank you so much for taking the time to send your honest feedback regarding Freedom Warranty. I am thrilled to see that your experience was top notch! We understand the importance of needing to get your vehicle back on the road, as soon as possible! The only way to achieve this is exceptional customer service and open communication from our claims department and your repair facility. I am so glad that you are back on the road! Stay safe!
My experience was great. The dealership service department handled everything, Everything went without a hitch. I'm happy.
Business response:
Vicki, thank you for the 5-star review and your personal experience with Freedom. I am glad that we were able to provide exemplary customer service when you needed it most! Thank you for choosing Freedom Warranty and we look forward to helping you in the future! Stay Safe.
FIVE STARS....They made my situation right and they worked on it with customer care....totally awesome would recommend to ALL.. Personable and quick with reimbursement check. They worked on my claim due to a 2 time deductible , on which since my vehicle wasnt fixed the first time and was taken back to shop, so upon my explaining of the 2 time fix was because wasnt fixed t he first time , so I was not charged a second deductible. FREEDOM ROCKS!! Now gonna get mom on it . PEACE AND HIGHLY RECOMMEND. JD
Business response:
JD, thank you so much for the positive feedback! Glad that we were able to get a reimbursement check sent out to you quickly, for your truck repair. We strive to make our customers feel like family, so we look forward to hearing from your mom! We can get her setup with one of our authorized dealers, to make sure she gets coverage for her vehicle as well! Take Care.
I have received very good service from **** Thank's K C Brown
I received excellent customer service from ***** ****** and her boss! Thank you again!!
Business response:
Thank you for your review. We strive to provide the best customer service in the industry. We appreciate the opportunity to assist and we value you as a customer. Thank you for choosing Freedom Warranty.
Very easy to work with. Nice to have the call center in the continental U.S.A. Highly recommend.
Easy to understand terms of the plan, claims adjusting on my first claim went smooth as silk. I would easily recommend Freedom Warranty to anyone buying a car.
I searched a lot of companies that sell auto warranties until my mechanic recommended Freedom Warranty. I had a good feeling about them and I was right. I'm on my second claim for my Honda and it's just as easy as the first one. They have lived up to the great reviews I had read. That's what I call service!
I was really stoked to find out my extended warranty came with roadside assistance since I don't have AAA or anything. I blew a tire on my way to work and they came pretty quick, like half hour after I called the help line. I was only a little late to work and didn't have to change the tire myself.
Frequently asked questions about Freedom Warranty, LLC
How is Freedom Warranty, LLC rated?
Freedom Warranty, LLC has a 5 star rating with 189 reviews.
When is Freedom Warranty, LLC open?
Freedom Warranty, LLC is closed now. It will open tomorrow at 9:00 a.m.