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Friendship Ford

4.6
  • Automotive
  • Bristol, TN

About this business

AutomotiveCar Dealers

Location details

3192 West State St, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
4.63,752 reviews
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Billy Lunsford's profile image
Billy Lunsford 
recommend  Recommended
5 years ago

Rick Callin helped me with my purchase today and I was very pleased with the service. He stayed out with me in the rain looking at several vehicles and was very knowledgeable about each one I looked at. He made sure everything was taken care of before I left and was very courteous. I would recommend him for any car purchase you are looking to make. 

Business response:

Thank you for sharing your experience, Billy! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Rick could help you out, and we hope you have a great week! 

Karyn Shafer's profile image
Karyn Shafer 
recommend  Recommended
5 years ago

The customer service was outstanding from the service dept. Very accommodating to my schedule, shuttle sercice , and the service advisor. 

Business response:

Thank you for sharing your experience, Karyn! Customer service is one of our top priorities, so we really appreciate your positive comments. See you next time! 

Michelle Knight Horvath's profile image
Michelle Knight Horvath 
recommend  Recommended
5 years ago

Everything was fantastic. Our salesman was great. 5 stars. 

Business response:

Hi Michelle, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Keith Hobbs's profile image
Keith Hobbs 
recommend  Recommended
5 years ago

I bought a 2017 Edge recently from them and was very pleased with the process from start to finish. The salesperson Brian Lawson, was friendly and professional and at no time was I pressured. They worked with me on my trade-in and gave me a great deal. Thank you!!! 

Business response:

Thank you for sharing your experience, Keith! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Brian could help you out, and we hope you have a great weekend! 

Shawn Malinowski's profile image
Shawn Malinowski 
recommend  Recommended
5 years ago

The staff is very friendly and knowledgeable 

Business response:

Hello Shawn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Anne Poukka Gutknecht's profile image
Anne Poukka Gutknecht 
recommend  Recommended
5 years ago

The service was great! The salesman was great to deal with! 

Business response:

Hi Anne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! 

Kristi Street's profile image
Kristi Street 
recommend  Recommended
5 years ago

My husband and I cannot say enough about the incredible experience we had at Friendship Ford of Bristol. Our salesman, Donald Bowen, was nothing short of phenomenal! We did not feel pressured at all and are confident that Donald truly cared about getting us the best deal possible. We spent time shopping other dealerships before we found Friendship Ford of Bristol. After briefly emailing with Donald, we felt it would be worth the 1 1/2 drive from Sevierville, TN and are so glad we did. From our initial email, to meeting Donal... read more

Business response:

Thank you for sharing your experience, Kristi! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Donald could help you out, and we hope you have a great day! 

Jamie Laurn Quillen's profile image
Jamie Laurn Quillen 
recommend  Recommended
5 years ago

Thanks Rick M. For helping us get our SUV. Great service. 

Business response:

Thank you for sharing your experience, Jamie! Customer service is one of our top priorities, so we really appreciate your positive comments. We're glad Rick could help you out, and we hope you have a great week! 

Charlie Jones's profile image
Charlie Jones 
recommend  Recommended
5 years ago

Had a recall on our Expedition for the front and rear cameras, plus it was time for an oil change. Dee Dee Booher was the best for arranging the repair and service. Thanks Jenny for the ride home. Awesome service. 

Business response:

Thank you so much for your kind words, Charlie. We really appreciate you taking the time out to share your experience with us. We are so glad the ladies in service took GREAT care of you! Thank you, Friendship Ford 

Frequently asked questions about Friendship Ford

How is Friendship Ford rated?

Friendship Ford has a 4.6 star rating with 3,752 reviews. 

When is Friendship Ford open?

Friendship Ford is open now. It will close at 8:00 p.m.