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Frontier Utilities

4.9

About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.915,778 reviews
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NORA G.'s profile image
NORA G. 
on Birdeye

6 years ago

My rep was very nice and found the best deal for me. Satisfied 

Elva V.'s profile image
Elva V. 
on Birdeye

6 years ago

Had no trouble with getting my questions answered. 

VICTORIA T.'s profile image
VICTORIA T. 
on Birdeye

6 years ago

David is by far the best agent! I called with concerns about my account, he immediately took charge and handled the situation with such ease and made me feel content. He acknowledged my concerns and went the extra mile, to make sure my needs were met. Thank you David, for such excellent customer service!! 

JOYCELINE F.'s profile image
JOYCELINE F. 
on Birdeye

6 years ago

Fast and easy 

ESAI V.'s profile image
ESAI V. 
on Birdeye

6 years ago

The person helping me, Elfa, was able to walk me through every step and helped me with the questions I had. 

DIANNE D.'s profile image
DIANNE D. 
on Birdeye

6 years ago

Excellent service!!! 

RICHARD S.'s profile image
RICHARD S. 
on Birdeye

6 years ago

Both Chris and Isaac were courteous, knowledgeable and helpful. Your app needs work however. 

SHELLIE R.'s profile image
SHELLIE R. 
on Birdeye

6 years ago

Kind. Helpful. Quick. 

Business response:

Hello Shellie R, Thank you kindly for your five-star rating. We really appreciate you for taking the time to share your good experience. Please contact us if you have any questions or concerns in the future at Resolution@FrontierUtilities.com or PH#1866-926-8192 we are open Monday to Friday from 7 am through 6:00 PM CST. We are also here to serve you on Saturdays from 8:00 AM to 2:00 PM. Thank you again for choosing Frontier Utilities as your electricity supplier! 

WANDA R.'s profile image
WANDA R. 
on Birdeye

6 years ago

I was very pleased with your represenative's explaination of the new contract for electric servises today. I have been a client with Frontier Utilities since 2010. I have recieved several gifts for using your services. Very pleased & I would give U 10 stars if I could. Looking forward to a 2yr contract as Good as the last 8 yrs have been. Miss Wanda Reed. 

Business response:

Hello Ms. Wanda. Thank you kindly for your five-star rating. We really appreciate you for taking the time to share your good experience and for being a customer for many years and looking forward for many more. If you need assistance in the future, please contact us at Care@Frontierutilities.com or by phone at 1866-926-8192. Thank you again for choosing Frontier Utilities as your electricity supplier! Sincerely Amin S. 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 15,778 reviews. 

When is Frontier Utilities open?

Frontier Utilities is closed now. It will open at 7:00 a.m.