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Frontier Village Veterinary Clinic
- Veterinarians
- Lake Stevens, WA
About this business
Location details
901 Frontier Circle East, 102, Lake Stevens, WA, 98258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Unfortunately they are now owned by a conglomerate corporation and the compassion has gone out of the clinic. I brought in a dying found kitten and was told it was a hundred dollars and their vets couldn't help. So sad. Dr. Lindvog would have helped, but he is retired. Greed has taken over this clinic.
Business response:
Rene, we are sorry to hear your experience did not meet your expectations. Before we are able to perform any euthanasia, a doctor needs to perform an exam and we need signed consent from the owner or good Samaritan. Unfortunately, when you stopped in we did not have a doctor available to perform the exam. Our front staff does their best to help anyone in this type of situation by offering other options such as local Humane Society or shelter contacts. If you would like to discuss this further, please call and ask for the Hos... read more
I was lied to with 4 different animals that I've had euthanized here. I was told each time that they charge extra to be in the room with them when they pass. We were rushed during a very difficult time and I will never go back there.
Business response:
Melissa, we are truly sorry to hear you had a negative experience with us and would appreciate your taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure our clients visits with us are good ones especially in their time of their pets passing.
I have revoked my 5 star google review due to much thought about my most recent prior experience at this clinic. My cat had some concerning symptoms he had been displaying, resistant to jumping, straining in the kitty box ect. All of which I had discribed to the Vet and the vet assistant. His symptoms were the whole reason why I made an appointment, I knew something had to be wrong. $160 later Frontier Veterinary Clinic gave my 16yr old senior cat a clean bill of health, because they said he was healthy I left with the impre... read more
I have revoked my 5 star google review due to much thought about my most recent prior experience at this clinic. My cat had some concerning symptoms he had been displaying, resistant to jumping, straining in the kitty box ect. All of which I had discribed to the Vet and the vet assistant. His symptoms were the whole reason why I made an appointment, I knew something had to be wrong. $160 later Frontier Veterinary Clinic gave my 16yr old senior cat a clean bill of health, because they said he was healthy I left with the impre... read more
If you want to be charged up to twice what other vets in the area charge, Frontier Village is the place for you!
I'm not a fan and won't be going back. I have taken my dog here since I moved to Lake Stevens in 2011 and found it was a fine place for our yearly visits and simple stuff but about a month ago my dog started exhibiting issues and the answer wasn't obvious but the cost of doing test after test was getting SO expensive and not once did I feel like the vet had any concern over how expensive it was getting. It felt like a money pull wanting to test and then retest, miscommunication about what tests were necessary between convers... read more
Wish I could give zero stars. No compassion. Take your fur babies elsewhere.
Been a client for 20 plus years and I cannot get flea meds for my 100 pound dog that has severe anxiety. He requires a muzzle to go and is very traumatized so we bring him in when he is sick! I can get meds for my other dog because she has been in....News Flash....I have to treat them all. They have FLEAS. He does NOT need to be seen. So frustrated and so done after 20 years!
Business response:
Hi Carla, I know you were seen the day after you posted this review by Dr. Linvog and now have Bear on flea prevention which is great. I apologize for the frustration and can understand that the circumstances are challenging. Unfortunately, we are following state law which requires us to have an active doctor-patient relationship (an exam within the past year) in order to prescribe medications. We have an over the counter flea preventative if you would like to purchase that product in the future. We do appreciate your perspe... read more
I would not go back,They took the life of my little dog. They were morand e concerned with the ablity to pay. The did not try .I have this hole in my heart missing her so. They did not tell me why she had to be put down. Hope no-one has to go through this with there pets
Business response:
We apologize that your experience left you feeling as you did as that is not our intention. Our aim is to provide the best recommendations so you can make informed choices and trust us to have your four-legged family member's best interests at heart. I'm sorry I cannot be specific to your situation -- the name showing on your profile here doesn't match any names in our system. Please contact us by email at manager@frontiervillagevet.com with the best phone number to reach you and we would be happy to meet in person or discus... read more
Frequently asked questions about Frontier Village Veterinary Clinic
How is Frontier Village Veterinary Clinic rated?
Frontier Village Veterinary Clinic has a 4.5 star rating with 1,459 reviews.
When is Frontier Village Veterinary Clinic open?
Frontier Village Veterinary Clinic is closed now. It will open at 9:00 a.m.