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Furnace Family Heating, Air Conditioning & Plumbing

5.0

About this business

Our family installs great quality products that will keep your family comfortable. Furnace Family is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. We take great strides to ensure your families comfort, and fostering trusting relationships between our Customers, Employees, our Suppliers, and our Planet. With a over 50 years HVAC Experience, we are your local home service experts. 

Location details

10351 61 Ave NW, Edmonton, AB, T6H 1L1, Canada

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5.03,681 reviews
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gerry F's profile image
gerry F 
6 years ago

I think your compant should find about 10 more techs like Jeff R***. The man was concerned about my situation and got here as soon as he could. He knew exactly what the problem was after 2 minutes and had the part on hand to repair it. He is proof of the advantage of age and experience. Thank you. Thanks Jeff 

Eva C's profile image
Eva C 
6 years ago

Furnace broke down unexpectedly , early in the morning, no heating ! Panicked ( - 29 C outside) , I called to the company who installed our furnace, asking for emergency help, and what i got from call centre was the appointment booked for 12 midnight to 7 am the nexr day. I called to Furnace Family and we're very pleased with the service that this company provided ! Very grateful to have Jeff to come out in na hour and fix the problem. Jeff was excellent, very knowledgeable and helpfull . Thank You Jeff !!! AMAZING CUSTOMER ... read more

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Suzanne 
6 years ago

We booked Furnace Family for a maintenance check on our furnace and humidifier and are so happy we did. Service Technician Jeff went above and beyond. We will definitely call Furnace Family again and highly recommend them! 

Bernie Y's profile image
Bernie Y 
6 years ago

Furnace broke down early in the morning, panicked and didn’t know who to call. Found good reviews on Furnace Family on ******. Very grateful to have Jeff R to come out and fix the furnace. He is very trustworthy and honest. Highly recommend Furnace Family to anyone if you want excellent service and experienced technicians. 

Betty L's profile image
Betty L 
6 years ago

Our furnace died and we needed a emergency replacement.Called Furnace Family on a Friday and got a new furnace Saturday. From the estimator Dave to the ladies in the office everyone was super helpful. But the install guys were the best neat clean job and you could tell the pride they took in their work. Great company with great people.Thanks for saving us. 

Carol Yaremko's profile image
Carol Yaremko 
6 years ago

Great service, from start to finish!Answered the call promptly, gave accurate time frame. Once here, gave a great explanation, fixed the furnace and for a decent price. ***** ******* ******* ** ** *** **** ** ******* ** *** **** *** * ***** **** ******* ******** **** *** *** ******** ********** ****** * **** * ****** ****** ** **** **** **** *** **** ******* ** ****** **** *** ******* ************* **** **** 

Paul G's profile image
Paul G 
6 years ago

Great service, timely response would continue to call them. 

Ivan S's profile image
Ivan S 
6 years ago

Our water heater decided to die on the weekend called a few companies and everyone was uninterested and expensive. Called Furnace Family service was amazing they cared from the office to the tech in the field great company. I know who I am calling for AC next summer. 

Jack M's profile image
Jack M 
6 years ago

Great service our unit was not working on a weekend and other companies that I called were not answering, I called Furnace Family and there tech came out fixed us up. Very professional and even gave us a few pointers on making the house more comfortable. Very happy. 

Frequently asked questions about Furnace Family Heating, Air Conditioning & Plumbing

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Furnace Family Heating, Air Conditioning & Plumbing has a 5 star rating with 3,681 reviews. 

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