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Ganley's Mayfield Nissan
- Mayfield Heights, OH
About this business
Ganley Nissan has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Ganley Nissan spent 20 years in historic Shaker Heights and have recently moved to 6060 Mayfield Rd, just a quarter mile west of 271. Ganley is the most "trusted" name in the automotive business. Honesty and integrity are the roots of our success and the key... read more
Location details
6060 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
RecommendedGreat place and Great Employees Top Notch Service, Parts and Sales
In Nov 2018 I stopped by to see Kevin (sales Rep) to sell my vehicle. Him and his used car manager (Aaron) wrote down an offer for $6k after inspecting my vehicle. He said to call him if I get a higher offer. Couple weeks later I called back to set up a follow up appointment and spoke with Aaron regarding the deal and he assured me he can do better than his original offer and he’ll write me a check. We set up a meeting for a couple of days later. The day of the appointment, Aaron and Kevin played the typical used car sales m... read more
Business response:
Dear Mr. Shpigel, We regret that we were unable to come to an agreement on the purchase of your vehicle. We appraise cars for our inventory based on several factors such as, current market value, needed repairs, and inspections that we have to perform prior to putting them up for sale. Unfortunately, the market value of used cars will fluctuate from month to month. The market had dropped on your vehicle from your first visit to the next. We made you an offer that we thought was fair each time based on similar vehicles with s... read more
The customer service was wonderful. It was a very nice experience
Business response:
We appreciate the kind words, your business, and the recommendation Ms. Glover Gallo!
Needed a new battery for my key fob. Installed a new battery in my fob and gave me a spare for my other fob. Super helpful and fast in an out in less than 10 mins. A-1 service. No charge👍👍
Business response:
Mr Hoynacke, I am glad that the service team was able to take care of your concerns and going the extra mile to make sure the your back up fob was taken care of as well. Happy Holidays!
The ads are misleading BS. Somehow $0 down translates into over $2500 down to get the monthly payment they advertise. Nice, upstanding business practices. Please, please tell me why I would ever buy a car from this place.
Shortly after purchasing a used 2014 altima from another dealer, the car began to have ignition problems (not Ganley’s fault, although the car was originally from that location). However, after bringing the vehicle into Ganley Nissan Mayfield to diagnose, I was told by Service Manager Leo Beer, Jr. and his mechanic, that it was caused by “bad gas” and my manufacturer’s warranty was now void. On the receipt the mechanic indicated he “removed and wiped the spark plugs.” After following all their recommendations, as I relied on... read more
Business response:
Mr. Hale, we apologize for any frustration and inconvenience you experienced. We have used this as a coaching opportunity for our service staff. We have refunded your diagnostic fee.
After a frustrating experience the first time around, Adam and Leo made sure I was taken care of. I really appreciate them and thank you!
Business response:
Thank you for bringing the opportunity to improve our processes to our attention Ms. Dcruz. We apologize for the initial frustration we created. We appreciate your business and you giving us the opportunity to redeem ourselves!
Charles was an awesome sales man who really cared about what i wanted
Business response:
Thank you for your recommendation, the wonderful feedback about Charles and your patronage Ms. Rucker!
Excellent. Was taken before appointment time. Was expedient. Work was explained before serving. Explained what had been done. Was completed in a timely manner.
Business response:
We appreciate your kind words, business and recommendation Ms. Malone!
Frequently asked questions about Ganley's Mayfield Nissan
How is Ganley's Mayfield Nissan rated?
Ganley's Mayfield Nissan has a 4.9 star rating with 2,118 reviews.
When is Ganley's Mayfield Nissan open?
Ganley's Mayfield Nissan is closed now. It will open at 9:00 a.m.