Gentle Dental Kansas

Sophia N. 

on Yelp

8 months ago

There is two front desk girls at this place is what killing the businesses. Making appointments without patients consent, putting patients on hold while laughing in the background. Talking about her bf problems in the front of the office. Your bf is cheating on you sweetheart, stop crying and talking about it first thing on a Monday morning. So unprofessional. Please don't come here unless you have a lot of time to waste and money to spent without getting anything done. 

John V. 

on Yelp

3 years ago

Went by to pickup something on Friday. The website says they close at 4 pm. I got there at 3:45 and the door was locked and the lights were out. So much for being professional. 

Kristi B. 

on Yelp

3 years ago

October of 2022 I paid Gentle Dental $4300 for two root canals and two crowns. 3 months later (January) my first crown came off with my tooth broken inside of it down to my gum line. I saw a different dentist than the one who did my work and he explained to me how a post was not put into the tooth therefore it could not withstand the weight of the crown. He said there is a 20% chance it cannot be fixed but that I would need to see the original dentist or I would have to pay him as well. The original dentist told me the toot... read more

Shelby S. 

on Yelp

3 years ago

Now I got a call back...saying the credit was a mistake and I OWE money to them but because of the error they won't charge me. Avoid this place at all cost. *************** I was contacted 1/9 for a refund due to an overpayment they charged me. I provide them with my info and they still haven't refunded me. I've called several times to just be told I would get a call back and no such call back after a month. Also, when I got my wisdom teeth out, they failed to sign the prescription so my pharmacy couldn't fill it (why t... read more

Jamshid K. 

on Yelp

4 years ago

If you like to be worked on in an assembly line of hygienists and treat like wise go there. The main work is done by hygienist assistance the hygienist shows up to do the last things like polishing. They always try to up sale things and stuff like sealant and other stuff. 

Ann C. 

on Yelp

7 years ago

I have been a patient at Gentle Dental since 2007-2008, I even recommend co-workers to the practice. I continued to be a patient even after they moved offices. Dr. Brewer and his hygienist were fantastic and I only have positive things to say. Dr. Brown was fantastic as well. She worked on my implants and we struggled but I always looked forward to my appointments with her. Now to why the low review... After Dr. Brown left the practice I had an appointment for my implant that was loose. The two dentists in front of me ... read more

Deborah E. 

on Yelp

8 years ago

I went yesterday expecting a general cleaning and they didn't do it..so disappointed. Then I realized, when I went to them for the first time the same thing happened. They take xrays, then come back telling you how much it's going to cost for a deep cleaning without even cleaning your teeth for the free one included in my plan. I pay over $600 a year for 2 free cleanings a year. I have NEVER received them at this office. The same thing to my son couple weeks ago. It never dawned on me that they were going for the bigger ... read more

Mia C. 

on Yelp

9 years ago

Wish I'd read the online reviews before going here! They tell you that you need all kinds of things that you don't need. They tell you it's going to be one amount and then try to claim later that you owe more than the original agreed upon amount. You'll make an appointment for one thing and they'll tell you that you need other things and you have to come BACK another time. It's just an awful practice. 

Darcy H. 

on Yelp

9 years ago

The front desk staff and/or policies are frustrating.First off, my secondary insurance was not put on file the first time I brought my children there. I found this out when we returned the second time. They tried calling my secondary insurance company but couldn't reach them (office closes at 3pm eastern time). I was told that I had to pay around $80 at the time of the appointment, instead of them billing my secondary insurance prior to billing me. I admit that my secondary insurance isn't a typical insurance company, but al... read more