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Gentle Dental Marana
- Dentists
- Tucson, AZ
About this business
Location details
5860 Arizona Pavilions Drive, Suite 100, Tucson, AZ, 85743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been to other Gentle Dental offices and this one surpasses them by far. The people who work here are kind, respectful, informed, quite professional and engaging. I think that the work I have had done here is thorough and skilled. Dr. Laos is quite good at explaining procedures, answers questions thoroughly, has a very good "bedside manner" and appears to treat his staff with respect. Thank you.
Really like this place good care for my kid before back to school and they are very friendly, The office is clean and very helpful for clients.
Dr.Laos and his team are top notch,they take great pride in providing the best possible dental care for there patients, and making them feel like family.
I wanted a cleaning only from this dentist office and they took x-rays I didn't need at this time! I have a regular dentist but I couldn't get in until September? They referred me to another dentist and I did not receive the service I requested. I will never return to this office.
I should have checked them out before. They quoted me one price and then after the work was done they wanted another 200 dollars, and then another 200 dollars. They didn't call in my prescriptions after I had oral surgery. Really unprofessional in both the care and the office administration.
I was scheduled for an appointment on Memorial Day. I specifically asked if they would be open that day and I was assured that the office would be open. When I arrived for my appointment, the office was closed. I thought I was being punked. I called the office and left a message asking for a call back for an explanation as to why I would be scheduled for an appointment if they were not going to be open and they never called me back. I had been going to this office for over 15 years, I never returned. The lack of respect and ... read more
Business response:
Yesenia, thank you for bringing this concern to our attention. We apologize for the confusion and will relay this review to our local team and ask someone to get in touch with you. You can also contact our local management team at +1 520-572-1001 and ask for the Practice Manager.
Recently I became a member of CIGNA Medicare Advantage Dental HMO, haven chosen this plan specifically because it included an extensive dental plan. CIGNA assigned me to Gentle Dental Marana although I had never been to this office but trusted CIGNA's assignment. I prefer to be called Mrs. " " by people I don't personally know and don't call people I don't know by their first names, no matter their job or status. I make my preference known before initially encountering others as I am super uncomfortable being familiar wit... read more
Business response:
Thank you for taking the time to post your feedback, and appreciate you bringing your concerns to our attention. We are researching the details of your review and will discuss it with our providers and local team. If the name on your profile here does not match the name on file, it may be difficult to locate your records. If you would like to talk to someone regarding your experience or online review, please call us at 520-572-1001. Thank you.
If there was a negative star option, I would use it for this review. I will start at the first time I called to schedule an appointment. Recording says to press 1 for new patients so I pressed 1and was directed to an offshore call center. Really?! The office called later stating they needed the same information I painfully gave to the call center and told me to always press 2-kind of late for that information. I scheduled a cleaning appointment and was disappointed that the gal used a machine to clean my teeth. My teeth d... read more
Business response:
Dear Dorothy, thank you for taking the time to post your feedback, and we appreciate you bringing your concerns to our attention. It is essential for you to know our primary goal is patient satisfaction and excellent service. We take your comment very seriously and would like to help resolve this matter with you. If you would kindly internal message us your number, our Director of Operations will contact you for further details. Our email is riskmanagementdepartment@interdent.com or, if you would prefer to call, (844) 219-81... read more
I have been a patient at Gentle dental Marana for several years. This is the first time I am completely unhappy with the dentist. On 6/21/22 the dentist did several fillings on my front teeth . I started to have throbbing pain that night and on the right side my tooth became red and I had swelling. I couldn't brush my teeth. I had to take Ibuprofen for 4-5 days and took antibiotics which I am still taking. Today was the first time I could brush my front teeth. I have had filling before and never had a problem. The dent... read more
Frequently asked questions about Gentle Dental Marana
How is Gentle Dental Marana rated?
Gentle Dental Marana has a 4.4 star rating with 379 reviews.
When is Gentle Dental Marana open?
Gentle Dental Marana is closed now. It will open at 8:00 a.m.