Gentle Dental Marana

Maria S. 

on Yelp

5 years ago

Their new stranger hygienist have decided to shave my front teeth. That idiot butcher started "whitening" by aggressive polishing my already bonded front teeth and made huge holes corrosion from that heavy pushy treatment peeled off 3-4 layers of enamel, shortened teeth and now whole smile looks like a RAT grin. Where do they get their butthanded "specialists" and also rude, arrogant and ignorant??? Nobody asked me a single question how I want to "whitening" or "polishing", or "even up" my teeth. No just shaved off half ... read more

Mark R. 

on Yelp

6 years ago

Un-freakin'-believable. Everyone needs to check their co-pay. Do not pay a co-pay for them if your insurance covers it because they pocket the money. When I went back to collect my money after I called my insurance they said I never gave them $50 in cash. Do not pay them. Check with your insurance first you'll be much better off and you'll save yourself a lot of money if you go somewhere else make sure you check the better business bureau. The complaints are many. 

Marylou W. 

on Yelp

7 years ago

Do yourself a big favor and skip this place. Amber the hygienist has a horrible bed side manner. She roughly poked inside my month and told me that I needed a $400.00 deep cleaning. She refused to give me the one that was covered under my insurance. Didn't understand why the dentist first checked my teeth before my scheduled cleaning. I guess that is was just more convient for them. After going there for years and having many other professional hygenists, I decided to call it quits. Never will go there again. 

Elizabeth N. 

on Yelp

7 years ago

They have some scheduling difficulties in this office. They have called me to reschedule an appointment they had booked me for and then the next time I came in they told me my appointment had been cancelled because the hygienist left. It would have been nice to be informed of that before I drove over, but the reason I won't be going back is today someone from scheduling called me to see if my son would be coming in for his appointment on Monday. I asked her what the date was and she snapped at me and said Monday, I obviously... read more

Amanda M. 

on Yelp

7 years ago

I came here 2 years ago for a general checkup and was told by Dr. Valdez I needed to have a filling done, which seems like no big deal. I don't have any fears of the dentist and will happily sit knowing my teeth are being taken care of. This filling ended up being a nightmare. It took an extremely long time and when it was over, he basically patted himself on the back because it was such a "deep filling" and he had to "construct" so much of the tooth he had removed and he wasn't sure it would work! It hurt to chew on that si... read more

Pauline H. 

on Yelp

7 years ago

I have been going to Gentle Dental at this location for several years. I was told this last visit that I would "have" to do a deep cleaning and they would not provide the regular cleaning that I was scheduled for. The hygienist was very rude and spoke to me like I am a disobedient child. I have since changed dentists and will not return. I feel that it is a technique to pressure people into spending more money. 

Erika G. 

on Yelp

7 years ago

I had been a patient of Gentle Dental Marana for a few years now, mostly for cleanings. What I liked about the office was that they scheduled to see patients as late as 5:00pm. Normally, I schedule my cleaning six months in advance and I started noticing a pattern of the office trying to contact (usually on the day of) my appointment asking me to come in earlier. So this time I refused because I could not afford to miss any more work and they told me they could not see me (even though I was scheduled to see them in two hours... read more

Daniel W. 

on Yelp

10 years ago

I just want to say thank you gentle dental. I made an appointment for today at 5:30pm. I left work 45 minutes early to make it on time. When I arrived the doors are locked. An office person came out to tell me the they are closed. I showed her the email confirmation that gentle dental sent to me she then stated "it must have been our call center that made that appointment I would have never made it" and then proceeded to tell me I can call back tomorrow for a new appointment. I think I will be looking for a new place. Thank... read more

Alex R. 

on Yelp

10 years ago

I would suggest you avoid this location no matter what service you might need. As you can see from past comments the only thing they are interested in is selling you something and there is no such thing as patient service, and the biggest joke is their little caption " we build relationships for life" not the patients life that is for sure, they really don't want you there they just want to bill you. and get on to the next victim.