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5860 Arizona Pavilions Drive, Suite 100, Tucson, AZ, 85743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service is great and the work is good too. The reason for the 1 star is because they are grossly over priced. I got charged more than a $100 for nothing more than a evaluation. Then they tried to sell me on deep cleaning (which would have cost hundreds of dollars more) when another dentist that I consulted afterwards said I only needed cleaning. The charges I just spoke of was AFTER my insurance kicked in. I can get better and more honest service elsewhere.
As a new patient, I called to schedule an appointment for an initial cleaning/ exam. My initial appointment was canceled by them the day after I made it and I rescheduled for a few weeks later. I received multiple confirmations from Gentle Dental (text and email) and then was called TWO DAYS before my appointment and they cancelled on me again. Horrible impression for a new client and I didn't want to waste any more time attempting to get an appointment.
I cannot speak for all of Gentle Dental only at the Arizona Pavilions. Went there because I didn't know any better spent a few thousand,I would go for cleaning they would always say you should have Floride trement. At my age 68 made no sense but I take there word,a few months after treatment a cracked tooth. Ok they say you need a Crown I go for it. Down the road cleaning more Floride again a cracked tooth another crown. I GO ON LINE TO MUCH FLORIDE BRITTLE TEETH. Watch out for them I now go to Mexico through Reco much che... read more
Business response:
Dear Bob, We are very concerned about your comment. We take your feedback is very seriously and would like to speak to you regarding this matter. Please contact our Customer Service line at 800-461-7451. We hope to speak with you soon.
Absolute worst experiences (yes, plural) ever. HORRIBLE front staff including office manager. Unaccommodating, rude, and lack integrity. Had notably poor dental work done that required multiple visits to a different dentist in order to fix/replace. Contemplating writing a letter to the BBB to report unethical practice. THAT BAD.
Business response:
Dear Gemma, Thank you for your feedback. We take your comment seriously and would like to discuss your situation with you. Pleas contact our Customer Service line @ (800)-416-1433. We hope to speak with you soon.
Gentle Dental Marana has a 4.4 star rating with 380 reviews.
Gentle Dental Marana is open now. It will close at 5:00 p.m.