George Reid

DARRIN B. 

on Birdeye

5 years ago

My Communication with Michael Henry (Loan Officer) & George Reid (Loan services) was great they both knew how to explain each step of the VA ReFi process and the exact documents I would need. If something was need George would give a courteous call which was great. The process was almost flawless. But all in all it was a great and easy experience. 

MICHAEL O. 

on Birdeye

5 years ago

Great communication 

MICHAEL C. 

on Birdeye

5 years ago

Everything was done in a timely manner.communication was good by phone and backed up by email,very personal 

MICHAEL A. 

on Birdeye

5 years ago

Grate rate and easy closing! 

Hilda R. 

on Birdeye

5 years ago

One, I received multiple email requests for a 4506, even though I e-signed it. Even after I printed, signed, and uploaded the form, I continued to get requests for it. Two, none of the emails I sent to “my Mac team” were ever acknowledged or answered. 

TIMOTHY B. 

on Birdeye

5 years ago

Refinancing with PennyMac for my VA Interest rate reduction loan was Smooth and Timely. Service was exceptional and everything I have come to expect from PennyMAc..... 

Brody H. 

on Birdeye

5 years ago

There so many things I do not know where to start. 

LINDSAY O. 

on Birdeye

5 years ago

My existing loan was with PennyMac so refinancing was simpler than I thought. Thanks! 

Jodie P. 

on Birdeye

5 years ago

The process could have been smoother if we were given a list up front of items or documents needed. Every time I submitted a document along cane another request. Obscure documents from over 10 years ago were requested and after spending over 8 hours on the phone without being able to acquire them, Pennymac said ok well if you can’t come up with that then send us an email letting us know. Um, what! So obviously the document requested was not important after all to the loan process.