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Gerardo Villareal at Velocio Mortgage LLC | NMLS# 1726390
- Mortgage Brokers
- Austin, TX
About this business
Location details
10721 Research Boulevard, Suite B-190, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our lender Gerardo Villareal was awesome! He explained everything and was very patient throughout the whole process.
My experience was great. Gerardo was extremely helpful and made this transaction very easy.
Will not recommend it, Initially it appears to be an astounding deal, But once you come close to the closure the story is different. The Loan officer is good until you step into the Title office to sign the home. They initially send you the final copy of the Closing Disclosure which is not the same which you see at the Title Company. When i asked why the numbers are changed the answer is not clear and i was left with no option other than to close the home with a higher Monthly mortgage insurance payment.
Geraldo (Jerry) was great. The rest of the process was (1) very last minute and (2) absurd details (provided a check showing I paid 2019 taxes to IRS, why do I need to show this for 2018 taxes? If I owed 2018 taxes, IRS would have me pay it prior to 2019 taxes).
Business response:
We appreciate you taking the time to give us your feedback, though we’re disappointed to hear that your experience falls far short of the high standards we’ve set for our borrower relationships. More than anything, we pride ourselves in our crystal-clear communication, so we can make your mortgage process and your life easier. Would you mind getting in touch with us so we can find out more and address any underlying issues? Please reach out at info@houseloan.com.
Frequently asked questions about Gerardo Villareal at Velocio Mortgage LLC | NMLS# 1726390
How is Gerardo Villareal at Velocio Mortgage LLC | NMLS# 1726390 rated?
Gerardo Villareal at Velocio Mortgage LLC | NMLS# 1726390 has a 4.8 star rating with 36 reviews.
When is Gerardo Villareal at Velocio Mortgage LLC | NMLS# 1726390 open?
Gerardo Villareal at Velocio Mortgage LLC | NMLS# 1726390 is closed now. It will open tomorrow at 9:00 a.m.