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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,964 reviews
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Melissa C's profile image
Melissa C 
4 years ago

Shantrielle was AMAZING! She was helpful and knowledgable, I definitely recommend! 

Business response:

Hi Melissa, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Brenda B.'s profile image
Brenda B. 
4 years ago

I can't remember the lady that helped me today change over to Gexa Energy, Very informative and very kind to answer all of my questions. Very positive and so helpful! 

Business response:

Hi Brenda, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Susie S's profile image
Susie S 
4 years ago

Ryan was great, helped with all my needs! Will recommend to family and friends! 

Business response:

Hi Susie, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Jazmin C's profile image
Jazmin C 
4 years ago

I am a first time home owner. Thank you Nisha for making this an easy setup. She went above and beyond. Thanks again. 

Business response:

Hi Jazmin, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Carlos R's profile image
Carlos R 
4 years ago

Just signed up and representative was very helpful & knowledgeable. Look forward in working with your company. Thank you 

Business response:

Hi Carlos, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Luis T's profile image
Luis T 
4 years ago

Very good costumer service and helpful staff. I signed with Gexa 

Business response:

Hi Luis, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

jerry r's profile image
jerry r 
4 years ago

Very professional, explained the different options very clearly, answered all questions. 

Business response:

Hi Jerry, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Brittany S's profile image
Brittany S 
4 years ago

Great custome service. The agent was helpful and offered great feedback. He took the time to walk us through all the different plans and helped us select the best one for our needs. One of the best customer service experiences I never had compared to others. 

Business response:

Hi Brittany, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboa... read more

Nathalie R.'s profile image
Nathalie R. 
4 years ago

Gexa has always had great customer service & great rates. A few days ago an agent by the name of Moises was really helpful in helping me find the best plan for my usage, he even emailed me the 2 plans we talked on the phone so I can go over them with my husband. When I called in today to lock in a rate I was fortunate enough to get the same agent that helped me last time and even went over with me the benefits of each plan to ensure I was getting all the great benefits they offer. Thanks to Moises & his excellent customer se... read more

Business response:

Hi Nathalie, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboa... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,964 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.