This profile has been claimed by the business owner or representative.
Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Courteous, prompt assistance in transferring my service. I was actually pleasantly surprised given the pandemic. Thanks!
Barbara helped me set up my service over the phone. My credit is normally frozen and she very patiently worked me through the process of unfreezing it. Not only that, she was fun and cheerful throughout!
Great experience setting up new service with Barbara, thank you!!
I just switched to Gexa Energy. I am glad I did! The plan I chose was the best I found after comparing several companies. Sylvia, the customer care representative that took my call, was knowledgeable, prompt and very professional. Thank you!
Phone rep was very efficient and informative. No confusion or hiccups in getting me signed up to transfer my service over from your competitor.
Keldran was very professional and explained things very well . First experience with Gexa was great
Barbara helped me get activated in 10 minutes time. great customer service!
customer service rep was great suggesting the best plan based on past usage.
Business response:
Hi Louis, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more
We had to add service to a new additional residence. Gexa has been excellent. Service agent Barbara was great. Try to talk to her if you need help with service. She was very helpful, explained everything well and got the change done efficiently.
Business response:
Hi Cassandra, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboa... read more
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,964 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open at 7:00 a.m.