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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,964 reviews
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Linda B's profile image
Linda B 
4 years ago

Our agent, Zafar, was very attentive. He listened to us and gave us timely responses. He worked diligently to get us the best rate for our needs. We thank him so much!!!! 

Business response:

Hi Linda, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Chris I's profile image
Chris I 
4 years ago

I called to transfer service. The process was simple and customer service agent was nice and knowledgeable 

Business response:

Hi Chris, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Deborah S's profile image
Deborah S 
4 years ago

Professional, helpful agents and great service. Big fan of Gexa! 

Business response:

Hi Deborah, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Jason F's profile image
Jason F 
4 years ago

Zafar was a great help and made the complicated process much easier. Highly recommended! 

Business response:

Hi Jason, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

greg w's profile image
greg w 
4 years ago

Keldron did an excellent job explaining the correct product for my needs, thanks. 

G. S's profile image
G. S 
4 years ago

Switched!! The agent was very precise, easy to understand and knowledgeable. 

AH's profile image
4 years ago

Sylvia is the customer representative that helped setup our service with Gexa. She was very helpful and courteous. Looking forward to continued good service. 

TQ's profile image
4 years ago

I had Zafar discuss my options to switching over to a new plan with Gexa. He was excellent. Very courteous. He answered all my questions with pertinent details. I was vert impressed with the way Gexa handles its customer service. This is a company I am hoping to stick with long term. 

Shashank K's profile image
Shashank K 
4 years ago

I called Gexa Energy and spoke to Zafar who helped me swith from Constellation to Gexa. Zafar was very courteous, polite and clear on what is included/excluded in the plan. 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,964 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open at 7:00 a.m.