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Glip by RingCentral
About this business
Thank you Ring Central!
The mobile app works when it wants. Even though my text notifications say to "play sound", it doesn't. Sometimes my texts don't even go through or they are sent out of order. The doesn't ring but all of a sudden, I have a missed call. Sometimes it doesn't let me answer a call. My contacts don't always save. I rely on the contact info because I document conversations in the "Notes" portion. I'm a recruiter so this app is my form of communication 24/7.
Business response:
Hi Krystle, our mobile team wants to know more about what you're experiencing. Can you please send a report in app via your Profile - Give feedback - Report issue. Please cc review@ringcentral.com in your issue report so we can loop in our team. Thank you!
pretty good. just buggy when you have both of app and mobile app. when a call cones through the phone will continue to ring even once answered. other than that great
Business response:
Hey Brendan, sorry to hear the app has been acting up on you. If this happens again please report this in-app. To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report so we can ensure to follow up with our mobile team about it. Thank you!
I use this application for video call really good experience.
Business response:
Great to hear Sandeep, thank you for your review!
I've used this for over 10 years, amazing app love it.
Business response:
Thanks for sticking with us Blair!
Calls ring in app but when you answer, 4/5ths of them won't connect and it sends the customer to voicemail. Notifications don't pop up on my phone most if the time. All of this started about 2 months ago. Plenty of reviews stating the exact same issue. They say to report it in the app. I've filed 2 reports and have not heard anything back. Problem persists after going through settings, reinstalling app, and on other devices as well. Otherwise it's been awesome. If they could just fix that...
Business response:
Hey Sean, when you send those reports in can you please cc review@ringcentral.com on the email so we can follow up with the mobile team directly? Thanks!
Hi, I would like to report an issue. Whenever i receive call from app, it starts breaking after almost one minute. Sometime it works fine, sometimes it creates issue. Anything you guys have noticed like this?
Business response:
Hey Sajid, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
Best online service available.
Business response:
Thanks Zachariah!
Having trouble installing it to my phone?
Business response:
Hey David, can you try clearing your data for the Google Play Store? This usually does the trick. To do so go to System settings - Play Store app - Storage - Clear data.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,253 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.