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Glip by RingCentral
About this business
Use it at workplace
RingCentral is easy to use and dependable so I can connect to my customers.
Near-perfect!
excellent product, but I wish there was a suggestion area for further improvements
Business response:
Hey Barry, you're in luck! Navigate to your in app Profile - Feedback - Share ideas to leave your suggestions. You can also go directly to our ideas portal at ideas.ringcentral.com and submit a feature request, and vote on other requests.
great
Business response:
Thanks Kevin!
only thing that could be better is, when on a RC call, if I get an incoming call on Viber, RC does not hold the ongoing call, but keeps it open, so I had situations where I could hear both calls at once
Business response:
Hi Dusan, our mobile team wants to take a look. The next time this happens, can you please report this issue in app via your Profile - Give feedback - Report issue. CC review@ringcentral.com in your issue report and we'll follow up with the team. Thanks!
Updated review 3/4/22, recent update seems to have helped. Calls ring in app but when you answer, 4/5ths of them won't connect and it sends the customer to voicemail. Notifications don't pop up on my phone most if the time. All of this started about 2 months ago. Plenty of reviews stating the exact same issue. They say to report it in the app. I've filed 2 reports and have not heard anything back. Problem persists after going through settings, reinstalling app, and on other devices as well.
Business response:
Hey Sean, when you send those reports in can you please cc review@ringcentral.com on the email so we can follow up with the mobile team directly? Thanks!
Thank you Ring Central!
The mobile app works when it wants. Even though my text notifications say to "play sound", it doesn't. Sometimes my texts don't even go through or they are sent out of order. The doesn't ring but all of a sudden, I have a missed call. Sometimes it doesn't let me answer a call. My contacts don't always save. I rely on the contact info because I document conversations in the "Notes" portion. I'm a recruiter so this app is my form of communication 24/7.
Business response:
Hi Krystle, our mobile team wants to know more about what you're experiencing. Can you please send a report in app via your Profile - Give feedback - Report issue. Please cc review@ringcentral.com in your issue report so we can loop in our team. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,419 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.