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Glo Tanning
- Tanning
- Norman, OK
About this business
Location details
1200 12th Ave SE, Suite 118, Norman, OK, 73071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Miranda at this location was sweet and most helpful. This sight now has the Verspa-pro which I love. I also like the prestige bed. I actually like this place now and hours are most convenient!
Business response:
Thank you Amber for the nice review. It means a lot to us that you took the time to write it. We will pass on the kind words to Miranda!
I absolutely love this tanning salon! I've gone here for years, and have never had a problem. In fact, they've been very cool in the past and credited free tans to my account for mishaps, being closed due to weather, ect. I think the prices are fair, too, and the beds are always clean and in good condition. They have a good selection of lotions, and always have some that are discounted for a extended amount of time. I've always found the staff friendly and helpful, and I really like that you aren't forced to sign a contact,... read more
Business response:
Thank you for the super nice review Leah. We thank you for choosing Sandy Beaches!
I'm not the most experienced tanner, but the staff at Sandy Beaches are super helpful. I walked in the first day, not knowing exactly what I wanted to do but I was greeted right away and they walked through all of the packages and specials that they were offering and were very knowledgeable about the beds and lotions. Once I had my membership and was a regular customer, they were super kind about greeting me and getting me into a bed right away. They always have smiling faces and are happy to help!
Very impressed with the girl working the tanning counter Sunday. Very knowledgeable on products and great job of keeping the flow of traffic in between selling membership.
very rude employees, cancelled my membership. Employee Talked about customers as they walked out the door, let other customers go in front of me as I was waiting in the massage chairs, also had a hateful demeanor and attitude when I was trying to leave.
Business response:
Hi Brooke, We’re truly sorry to know about your experience and appreciate you bringing this to our attention. We’d really like the opportunity to make things right and look into this further. Unfortunately, we were unable to locate an account under your name based on this review. To help us better understand what happened and take appropriate action, please reach out to us at hello@glotanning.com with more details. Your feedback is important to us, and we are committed to addressing this matter and improving our service. ... read more
This is probably THE WORST place I have ever been to. I have been here for an hour and still have not gotten the service I wanted done (which takes a total of about 10 minutes to do). I also had the employees shoving memberships down my throat trying to get me to buy stuff I wasn't interested in. I have been to multiple tanning places over the years and never have I had this lousy of service. If I could give this place zero stars I would.
Business response:
We're sorry to hear about your experience and appreciate your feedback, Arden. This isn’t the level of service we aim to provide, and we apologize for the wait and any pressure you felt during your visit. Your input helps us improve, and we’ll be addressing this with our team. Thank you again for sharing your experience.
very unsatisfied with my service I should have been explained that it was a prorated plan and that 7 days after my initial visit I would h to pay 78 more dollars in order to continue to tan! very unprofessional thanks for looking at this matter and fixing it for me!
Business response:
Hi Kayla, We apologize for any confusion or frustration you experienced with our service. It's important to us that our clients feel informed and supported throughout their experience with us. We regret any oversight in explaining the prorated plan and subsequent payment requirements. Your feedback is valuable, and we will take steps to improve our communication to ensure a better experience for all our clients. If there's anything we can do to address your concerns or assist you further, please let us know. We appreciate yo... read more
I never write reviews but this was a horrible experience. I used to come here all the time but stopped because it's very expensive. But I decided to come for a free session that they were offering and I waited for 50 minutes and watched other people come in after me get put into rooms and assisted. I also was coerced into buying another over priced lotion when I already had one with me. It was $77 even after a 40% off but the girl literally wouldn't let me say no. Meanwhile everyone else that came in for free sessions were o... read more
Business response:
Hi Moorea, Your satisfaction is of the utmost importance to us, and we do everything we can to make this process hassle-free for our clients. We will be happy to reach out to you so we can resolve the situation promptly! I will be happy to call you so we can make it right with you. I would appreciate it if you could provide or email us your phone number at hello@glotanning.com. I look forward to your response! Have a GLO-ing day!
I don't typically write reviews but I was so upset with my experience I felt as though I needed to warn others. I signed up for a month with Glo. I cancelled my membership when the month was over and Glo continued to charge me for 4 more months without my knowledge. I contacted customer service and they were very unhelpful and only offered store credit and would not refund the money they took from my account without my knowledge.
Business response:
Hello Bobbie, I appreciate you taking the time to share your feedback, even though it was a negative experience. I want to begin by expressing our sincere apologies for the inconvenience and frustration you have faced with your Glo membership. Your concerns are of utmost importance to us, and we take them very seriously. I understand how frustrating it can be when a service provider doesn't meet your expectations, and I'm truly sorry for the mishap with your membership and the subsequent customer service experience. This is... read more
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.5 star rating with 293 reviews.
When is Glo Tanning open?
Glo Tanning is open now. It will close at 6:00 p.m.