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Glo Tanning
- Tanning
- Norman, OK
About this business
Location details
1200 12th Ave SE, Suite 118, Norman, OK, 73071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Tanning beds are great quality and building is very clean, but I was anxious every time I walked into bed tan. The staff is so incredibly pushy about upgrading your package, doing an extra service while you're there even if you just want to do one, buying a more expensive lotion, etc. I ended my membership because I always left feeling bad about my constant "no thank you's", that I could not just come in and relax with the service I was paying for, and felt as if/was told the products I bought (on a college budget) were not... read more
The only positive thing I have to say is that Charlie was the sweetest lady to work with. She was extremely patient and did great multitasking. After reading the "terms and policy agreement" I was extremely displeased with the company standards and did not agree to sign up. I did however pay a pro-rate amount for two days of use for the month that does need to be refunded because management had not trained Charlie on how to refund anything and when called on the phone she refused to walk Charlie through it and informed her t... read more
Business response:
Hi Ashley, Thanks for taking the time to share your thoughts with us. This is not the experience we want our clients to have and I'm sorry that you had a less than stellar experience. We will address this immediately and hope you'll give us another chance. Please email me personally at hello@glotanning.com with your callback number to discuss this further as I would love to hear more about your concerns.
I don't usually leave reviews, but I had a bad experience here a few days ago. A worker named Chloe I believe was very rude and not welcoming. She always seems to have an attitude anytime I come into this location. When I was not interested in buying a product from her, she seemed frustrated and no longer seemed engaging. She may have been having a bad day, but I hope this encourages the staff to have better customer service.
Business response:
Hi Katie, thank you so much for your feedback. I am so sorry that we didn't provide a 5-star experience for you. I wanted to reach out but was unable to find your information in our system. I would love to speak with you to resolve this concern and get any additional feedback that you have! Please give me a call at (405)708-6320 at your earliest convenience. Thank you!
Don't get this membership if you plan to spray tan. I have been three times in 2 weeks and each time the spray tan machine stops halfway through. I have gotten a singular successful spray tan this entire month with my $80/month membership. I don't understand why they offer spray tans when they cannot maintain the machines. This is not a location specific problem. This happened to me twice at this location and once at another (both in Norman). I have had a spray tanning membership at other companies (who offer significantly c... read more
Business response:
Hi Nicole, thank you so much for your feedback. I am so sorry that we didn't provide a 5-star experience for you. I wanted to reach out and left a message for you. I would love to speak with you to resolve this concern and get any additional feedback that you have! Please give me a call at (405)708-6320 at your earliest convenience. Thank you!
Went in for my first time to try it out, took 2 minutes to sign the waiver. The salon was empty and i was excited for my experience in a new tanning place considering i've worked at one myself. The short blonde working proceeded to completely disregard my existence when i went back to return the ipad and get a spray tan going. Multiple people then walked in and she made a point to address every single person with me standing infront of her waiting for her to even acknowledge my existence. She was very rude when i finally spo... read more
Business response:
Hi Surina, thank you so much for your feedback. I am so sorry that we didn't provide a 5-star experience for you. I appreciate you taking the time to speak with our Guest Services team so that we can get this addressed and resolved together. Please don't hesitate to reach out with any additional questions or feedback. Thank you!
this place is so overrated. all of my friends come here and i was excited to come try a spray tan at open house. they told me the wait was 45 min and i have been sitting here for 2 hours. they are letting people go in front of me and every time i go up to ask where i am in line another person gets ahead of me. i am seriously so disappointed in this place and will not be returning. i can't express how angry i am and no one has even apologized to me. horrible customer service.
Business response:
Hi Katie, thank you so much for your feedback. I am so sorry that we didn't provide a 5-star experience for you. I wanted to reach out but was unable to reach you so I left a message for a call back. I would love to speak with you to resolve this concern and get any additional feedback that you have! Please give me a call at (405)708-6320 at your earliest convenience. Thank you!
Very disappointed in the lack of training Glo Tanning gives their customer service reps and the management of the company altogether. My daughter went in for a spray tan and told the rep she did NOT want a membership when Hannah, the rep, tried to upsell it to her. She told her that she could get 4 spray tans for one rate so my daughter said she would do that but little did she know the rep placed her into a membership which also had an enrollment fee attached to it. She had her sign the contract and not explain to her wh... read more
Business response:
Hi Heather, Thank you for taking the time to share your experience with your daughter's situation and giving us feedback. I would like to clear a few things up as well as find a solution that works for you and Camryn. I want to touch on the signing the contract side of things: Our membership forms are on iPads for the members to sign, so that there is specifically nothing hidden. We verbally explain the form as the form is up on the ipad in front of them to follow with us. The client physically signs the bottom of the f... read more
User beware of excess charges . Used Sandy Beach once for our vacation prep. Canceled account, but only got refunded one of our account charges. Later we discovered they continued to bill our credit card $5 every month. This has been going on for the past 7 months. We called and they refused to refund the charges stating our account was froze not canceled. For some reason only one of the two accounts were canceled. We had to call guest services. They stated they would "help us out" and refund half the $35 charged.??? WTF??? ... read more
Business response:
Hi JJ. We recently bought Sandy Beaches and we are now Glo Tanning. We hope you will come back in and see all the changes we made!
The 3 month minimum contract is not really that convenient. Especially since you have to give 30day notice of when you're stopping. The mystic spray tan isn't always even; versa spa is better but this location doesn't have it. Custom airbrush tans are amazing! They've lasted longer and been more even at this location than any other business I've went to. Always even. Staff is always extremely friendly and accommodating. I would have rated 5 stars, but the mystic spray was just a waste of my money for three months. You ... read more
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.5 star rating with 293 reviews.
When is Glo Tanning open?
Glo Tanning is open now. It will close at 6:00 p.m.