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940 Keller Pkwy, Suite 240, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Most of the staff are very friendly. Services they offer are wonderful and it's clean. I like the mystic spray tan but the booth is down at least 1 or 2 times a month.
This place is honestly AMAZING. my hair stylist gave me a coupon for 2 free services and i did the cocoon and my friend did a blue light facial. I came out feeling so good and the staff was very helpful and friendly. definitely coming back!
Best staff ever!!! Kati is so helpful. It's OPEN HOUSE this weekend and everything is free. Wow!
Just went in for the first after tanning at another location for years and WOW what a great place. The staff was amazing, the store had so many options and they even had a lot of Spa services that I now can use with my membership for less money then I was spending at another place. The girls were so nice and I would highly recommend this place to anyone. Oh, and the best part is they let you try the store for free for entire year. All my friends will be getting these guess passes. Thanks Glo Sun Spa. Shelbi and Kati who were... read more
Everyone is friendly they take the time to explain all services to you. Great spray and bed tans. I like to use the slim pod also.
Love this location! Staff is always amazing, beds are always clean! You also can't beat their spa services included in their monthly membership. Totally worth it :)
Absolutely love Glo I have been to 3 different locations and I love them all, get the on a monthly plan so you can use all the spa and tanning stuff it's a great deal and I love to go and do multiple things in one visit!
Highland Village location. The wait time to get checked in is ridiculous and once checked in there is additional and usually too long of a wait. They can't keep employees so rarely does everyone working even no what's going on nor do they have the tenacity to run efficiently. Customer service is not a priority with this location ans I tried reaching out to corporate annd got zero resolve or response.I assume rudeness from employees is acceptable. If zero stars existed, that would be my rating.
Business response:
Hi Marci, We’re very sorry to hear about your experience and truly apologize for the frustration caused. What you described regarding wait times, staffing, and customer service is not the level of care we aim to provide, and we take your concerns seriously. We strive to provide the best service possible and would love the chance to make things right. Please reach out to us at hello@glotanning.com so we can address your concerns directly. We appreciate your feedback and the opportunity to improve.
This place is always so busy, which is great for them. Unfortunately it's so understaffed and the staff that is present has been completely unconcerned with keeping the flow of people serviced. I have given this now several opportunities to see if things could improve but it's just so bad. I've waited over thirty minutes before and had to leave and come back because once placed in a room the machine was out of spray...and the employee said she didn't know if they had any to replenish it. It felt like a joke it was so bad. No... read more
Business response:
Hi Emily, We’re sorry to know about your experience. We’d love the opportunity to assist you, but we were unable to locate an account under your name. To better understand and resolve this issue, please contact us at hello@glotanning.com so we can investigate further. We are committed to making this right and ensuring every visit meets the high standards our clients deserve.
Glo Tanning has a 4.3 star rating with 373 reviews.
Glo Tanning is closed now. It will open tomorrow at 9:00 a.m.