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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Grand Legacy At The Park has been a family favorite for over 40 years. Our team is dedicated to providing each and every one of our guests an exceptional experience with all the comforts of home. Our prime location will have you in a front-row seat to all the action and excitement as we are conveniently located directly across the street from the Disneyland® Resort in the heart of all the magic! We are also conveniently located within walking distance of the Anaheim Convention Center, the Anaheim Garden Walk and The Downtown... read more
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Very Good When we checked in there was poop smeared on the back of the toilet seat that had not been cleaned. The location being so close to Disneyland.
Business response:
Good Morning Sean! We apologize that the room was not up to our routinely superior standard of cleanliness. Our housekeeping department is usually commended for their thorough service, with special attention to detail. I have shared your comments with the housekeeping manager to ensure that this is promptly addressed. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make guests stay as pleasant and comfortable as possible. I do apologize and hope to see you and your f... read more
Very Good
Great value Not all of our lamps worked and the phone wasn't even connected in one of our rooms. Also, we had 2 rooms but they didn't have them together. I've stayed here several times. It's a good price for It's proximity to Disneyland. They are friendly and the beds are comfortable. My mother mentioned several times how nice the towels were.
Business response:
Good Morning Kelly! Thank you for taking the time to share about your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making every guest experience the best it can be. We hope you give us another opportunity to make your stay better. Front Office Manager Freddy Cruz
Very Good The locación
Business response:
Good Morning Julissa! Thank you for taking the time to provide feedback about your recent stay with us. Hope to see you soon. Front Office Manager Freddy Cruz
I liked the location and the friendly staff. the rooms were clean and well taken care of. I am always hesitant on having the doors be directly out to the parking lot. but it was pretty quiet during our stay. For a Motel, the price point for the rooms was just above what I thought for having an above average room. the Bathroom and Shower were super clean and in very good shape. the location of the hotel to the parks is very good.
Business response:
Good Afternoon Keith! Thank you for taking the time to share about your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making every guest experience the best it can be. Front Office Manager Freddy Cruz
Perfect! Will definitely stay again! Maybe elevator access to the upper floors. The elevator was out of service. The location was perfect, the room was clean and comfortable and the staff was friendly and helpful.
Business response:
Good Afternoon Leslie! Thank you for taking the time out of your schedule to share about your recent stay at our hotel. We apologize for the experience you had during your stay. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible. I do apologize. Front Office Manager Freddy Cruz
Good value for proximity to Disneyland. A couple of free small water bottles per room would be a nice touch. Not a large cost to supply but certainly would be helpful for Disney bound guests. No complaints about the property. Room was comfortable and close to the Disneyland esplanade. staff friendly and helpful.
Business response:
Good Morning Tom! Your comments are extremely valuable, and we thank you for taking the time to share your experience. Hope to see you and your family soon. Front Office Manager Freddy Cruz
paying for parking sucked nice beds close to Disneyland
Business response:
Good Morning! Thank you for taking the time to provide feedback about your recent stay with us. Front Office Manager Freddy Cruz
Wonderful The staff wasn’t very friendly, not like I thought they would be being so close to Disneyland The Convenience to the park.
Business response:
Good Afternoon Amanda! We apologize that one of our front desk associates did not live up to our customarily superior standard of outstanding customer service. All staff members take immense pride in our ability to help our guests feel comfortable and welcome, and we apologize this was not your experience. Please rest assured that staff has been re-trained as necessary to ensure that this does not occur again. Hope you give us another opportunity to make your stay great. Front Office Manager Freddy Cruz
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4.4 star rating with 8,877 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.