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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,794 reviews
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José Macías's profile image
José Macías 
a year ago

The place along with the workers were very welcoming , and very helpuful . Such a confortable enviorment . 

Business response:

Thank you for your positive feedback! We’re glad to hear that you felt welcomed and enjoyed the comfortable environment. Providing helpful and friendly service is always our priority, and we appreciate you choosing us! 

DawnandHank's profile image
DawnandHank 
a year ago

I appreciate Jackie always working with us to get the perfect deal and how easy going he is. Never any high pressure to buy. He’s a great asset at Grand Prairie Ford 

Business response:

Thank you for your kind words about Jackie! We’re glad to hear he made your experience smooth and enjoyable. Jackie is truly an asset to our team, and we appreciate your continued support. 

Princessdrea121's profile image
Princessdrea121 
a year ago

Good customer service and fast approval , recommend Jackie Mercer to get a new car or truck 

Business response:

Thank you for sharing your positive experience! We're thrilled to hear that you had great customer service and a fast approval process. Jackie is truly a great asset to our team, and we're glad he was able to assist you. We appreciate your recommendation and look forward to serving you again in the future! 

jeremykabongo's profile image
jeremykabongo 
a year ago

Joel was great to work with! Grand Prairie Ford exceeded our expectations and made the process easy. 

Business response:

Thank you for your wonderful review! We're so glad to hear that Joel and the team exceeded your expectations and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again in the future! 

edgar15755's profile image
edgar15755 
a year ago

My wife and I came back home pretty happy because those two good deals and the professionalism that everything went conducted. Thank you very much. The personnel is top of the line. Thank you. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great experience and were happy with the deals and the professionalism of our team. We truly appreciate your trust in us, and we look forward to serving you again in the future! 

LGARRIDOTX001's profile image
LGARRIDOTX001 
a year ago

We had a good experience, had the opportunitty to ask question and test drive the vehicle 

Business response:

Thank you for sharing your positive experience! We're glad you had the opportunity to ask questions and test drive the vehicle. It's important to us that you feel confident and informed in your decision-making process. If you have any more questions or need further assistance, feel free to reach out! 

sunshine_1076's profile image
sunshine_1076 
a year ago

This is now our 4th vehicle we have purchased from Grand Prairie Ford and Jackie Mercer. Jackie is definitely the man you want to see and help you get your next vehicle. No one else I would go see. 2025 Ford Explorer! 

Business response:

Thank you so much for your loyalty and for choosing us for your 4th vehicle purchase! We’re thrilled to hear that Jackie continues to provide you with exceptional service. Your confidence in Jackie and our team means the world to us. Congratulations on your 2025 Ford Explorer! We hope it brings you many miles of enjoyment, and we look forward to assisting you with any future needs. Thank you for being a valued part of our Grand Prairie Ford family! 

Dalila Ventura's profile image
Dalila Ventura 
a year ago

Jackie is great and helped us find our dream car! Can’t recommend him enough! 

Business response:

Thank you for your wonderful feedback! We're so glad to hear that Jackie helped you find your dream car. We appreciate your recommendation and are thrilled you had such a positive experience. If you ever need anything in the future, don't hesitate to reach out! 

JB's profile image
JB 
a year ago

The experience up to financing was good. The sales person was patient and helped us find the perfect vehicle even while we asked to see a large number of the ones they had on the lot. Once the numbers part started it took a lot of time though. There was some initial ambiguity to our final price upon signing, but the staff did all they could to help clarify everything and show us where specific discounts had been applied. I am thankful for their patience and diligence in handling our confusion throughout and overall had a goo... read more

Business response:

Thank you for sharing your feedback, and we apologize for the confusion and frustration you experienced during the final stages of your purchase. It’s important to us that all customers are informed every step of the way, especially when it comes to pricing. To address your concerns and ensure a resolution, please contact Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you in clarifying any discrepancies and work toward a satisfactory resolution. Thank you for bringing this to our attention. We look ... read more

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,794 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.