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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Jackie was professional, sincere, truthful, and an absolute pleasure to have as a representative to help me locate a vehicle. I do not look forward to shopping at dealerships due to the negativity surrounding purchasing a vehicle, but with Jackie it was an absolute PLEASURE. I would definitely buy from him and Grand Praire again. Thank you for the vehicle and I pray I have nothing but great memories with it!!! On a side note, the delivery of the vehicle was remarkable. It started raining outside they washed my vehicle and it... read more
Business response:
Thank you so much for your amazing feedback! We're thrilled to hear that Jackie made your experience so positive and enjoyable. It’s great to know that his professionalism, sincerity, and honesty helped make your vehicle search a pleasure. We’re also happy to hear about the remarkable delivery experience, and we’re glad Jackie went the extra mile to ensure everything was perfect for you. We truly appreciate your trust and look forward to helping you again in the future. Wishing you many wonderful memories with your new vehic... read more
Very nice and friendly staff. We actually bought 2 vehicles that day my Husband bought his first
Business response:
Thank you for sharing your experience! We're delighted to hear that our team provided a welcoming atmosphere and that you and your husband found the perfect vehicles. Congratulations on both purchases—we appreciate your trust and look forward to serving you again in the future!
Very good customer service they helped me look for what I wanted, I ended up too satisfied with Grand Prairie Ford
Business response:
And you're too kind! It means a lot to us that you recognize our commitment to excellent customer service. Thank you!
Grand Prairie Ford succeeds in having great people. I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet for a vehicle selection and purchase. Jackie Mercer was particularly helpful, knowledgeable and a real asset in my experience. Jackie’s follow up timing was perfect. Silvio Martini in the finance department I believe to be another asset both for the customer and for Grand Prairie Ford. He did indulge me in talking about the car ... read more
Business response:
Thank you for sharing your positive experience with us. We're thrilled to hear that Jackie and Silvio provided you with the assistance and customer service that made your vehicle purchase enjoyable. We truly value your feedback and appreciate your recommendation. We look forward to serving you again in the future!
Good and fast 12 words are too much to write The first thing I thought of
Business response:
Thank you for sharing your experience. We're glad to hear that you had a good and fast experience. We look forward to assisting you again in the future!
It was nice and a large inventory. I hate the hassle of bottom line price. I was angry by the time I left, what a waste of my time is what I was feeling. But after getting back to Waxahachie management decided they could take less? The only reason I accepted at that point was my salesman Scott Smith.
Business response:
We are sorry to hear that you were frustrated with the pricing process during your visit. We appreciate your feedback and are glad that Scott Smith was able to assist you. For further clarification or to discuss your experience in more detail, please contact Maricela Vera at Mvera@grandprairieford.com, and we’ll work to address your concerns.
From the time I entered the door everyone was oh so helpful and worked with me and got me the best deal I could possibly get
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that everyone was helpful and worked hard to get you the best deal possible. It’s always our goal to provide a great experience, and we’re so glad you had that with us. We look forward to helping you again in the future!
Dealership staff was helpful and Jose (Joey) was quick to help and assist us while we worked through pricing and discounts
Business response:
Thank you for your feedback! We're glad to hear that Joey was able to assist you with pricing and discounts. If you need anything else, feel free to reach out!
Location was very neat and organized. Max out salesman was a great help to us. The free food was also good.
Business response:
Thank you for your review! We’re glad to hear that you had a positive experience with Max and that you enjoyed the free food. We appreciate your kind words and hope to assist you again in the future!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.