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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I thought the dealership overall was ok. (The bathrooms could use some attention) We were there about 4 hours. AC was out in an area where we had to read and sign so that was very uncomfortable. (We ended up moving to the lobby to finish) All staff was friendly and kept progress moving.
Business response:
Thank you for sharing your experience with us! We’re glad to hear our team provided friendly and efficient service, and we appreciate your patience with the AC and restroom situation. Your feedback about these areas is invaluable, and we’ll be addressing them to improve comfort for our guests. Thank you for choosing us, and we hope to make your next visit even better!
Great and fun experience with Angie. She was patient and understanding. The desk was helpful in completing the deal.
Business response:
Thank you so much for sharing your positive experience! We're delighted to hear that Angie provided such a fun and enjoyable car-buying process, and that her patience and understanding made a difference for you. It's also great to know our desk team was helpful in finalizing everything smoothly. We hope you love your new vehicle, and we look forward to seeing you again in the future. Safe travels, and thank you for choosing us!
Everyone at the dealership did their best to help me where they could since I was put in a situation where I had to buy a car since my other car has major issues with it!
Business response:
Thank you for your kind words! We're glad to hear that our team was able to assist you during your car-buying experience, especially under challenging circumstances. We understand how stressful it can be when facing vehicle issues, and we're here to help you find the right solution. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Safe travels in your new car!
Cruze kept me updated whenever a new ranger raptor came in. He did this for a few weeks before my purchase. His persistence paid off. He was always polite and professional. It was a pleasure working with him. Kudos also to Patrick who went out of his way to be helpful.
Business response:
Thank you for your fantastic review! We're delighted to hear that Cruze kept you well-informed about the Ranger and that his persistence made a positive impact on your experience. It's great to know that Patrick also went above and beyond to assist you. We appreciate your kind words and look forward to serving you again in the future!
Great customer service. My salesperson Hermi got me a fast approval.. Happy customer. I would buy from here again.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Hermi provided you with great customer service and helped you secure a fast approval. It’s always our goal to ensure a smooth and enjoyable car-buying experience. We look forward to welcoming you back for your next purchase! Happy driving!
Good team. Ready to sell! Felt very welcomed. Definitely will be back for my next purchase!
Business response:
Thank you for your fantastic feedback! We're so glad to hear that our team made you feel welcomed and ready to assist you. We look forward to helping you with your next purchase! Safe travels until then!
Everyone I meet and worked with at Grand Prairie Ford was Great. Alex in finance was quick and efficient. Max my sales representative was quick to respond to my questions and concerns and Got The Deal Done!
Business response:
Thank you for sharing your positive experience! We're delighted to hear that you found our team to be great, especially Alex in finance for being quick and efficient, and Max for his responsiveness in addressing your questions and concerns. It's wonderful to know that we were able to get the deal done for you! If you have any further needs or questions, please feel free to reach out. We look forward to serving you again!
Lili Barron es la mejor me consiguió algo mucho mejor que de lo que yo deseaba ford f250 2024
Business response:
¡Gracias por tu fantástica reseña! Nos alegra mucho saber que Lili superó tus expectativas y te ayudó a encontrar una Ford F-250 que te encanta. Su dedicación a encontrar el vehículo adecuado para cada cliente es verdaderamente encomiable. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu nuevo vehículo!
I happy with the treatment I got from the Grand Prairie ford dealership got real good service over all
Business response:
Thank you for your positive feedback! We're thrilled to hear that you received excellent service. Our team works hard to ensure that every customer has a great experience, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to serving you again in the future!
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.