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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,515 reviews
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countylineglass's profile image
countylineglass 
3 years ago

UPDATE. 10/29/22. Ford Motor Credit voided original contract. We agreed to re-write the contract. Grand Prairie Ford removed the $1295 Dealer adjustment fee and Ford Motor Credit honored their original quote of .99% interest. There was still $266 dealer adjustment for what I dont know but they would not remove it. Also they would not refund the $800 I paid to have paint reconditioned to get all scratches out. Im only 80% satisfied with Grand Prairie Ford Cause they would not pay for paint repair & remove $266 dealer adjustme... read more

Redhottkelz's profile image
Redhottkelz 
3 years ago

Mr Ronnie smith goes over and beyond to get you in your dream car..thank you soooo much 

Business response:

Thank you for the positive review! 

jeannielockyer's profile image
jeannielockyer 
3 years ago

Jackie & Lawrence were so great to work with! We had to wait 10 months for our truck to be built but they stayed in constant contact and gave us regular updates! They were never too busy to answer our questions! Such a great group! We highly recommend Grand Prairie Ford! 

Business response:

Thank you for the 5-star review! 

jessesanchez912's profile image
jessesanchez912 
3 years ago

GP Ford has amazing customer service, they really make you feel welcome from the time you step out of your vehicle and my sales rep Jackie Mercer was awesome!! He is friendly genuine and he was very informative throughout the process. Fabian in finance was helpful and very pleasant in explaining the grueling paperwork that come with buying a new vehicle. lastly Mr Huey was helpful in setting up my Ford app and he was so hilarious thanks for the laughs my friend. Thank you GP Ford for a great buying experience and I will defi... read more

carlos_doc4's profile image
carlos_doc4 
3 years ago

The buying process was straight forward. There wasn’t any back and forth banter. I received what I asked for and was out the door with a new truck! The buying process was easy and straight to the point. 

Business response:

Thank you for your positive review! 

Suzanne Lambert's profile image
Suzanne Lambert 
3 years ago

We've always heard very good things about Grand Prairie Ford. It's true!! We had great service and the paperwork was smooth and almost painless!!! Good job to everyone! 

griselda's profile image
griselda 
3 years ago

Jackie was the first person to greet me as I walked in. Couldn’t have had a better salesman! 

moorefamily90's profile image
moorefamily90 
3 years ago

Great experience. Jackie got me in the vehicle I wanted. Would highly recommend! Grand Prairie Ford is awesome to work with. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

April S.'s profile image
April S. 
3 years ago

I had a great, no nonsense experience here at Grand Prairie Ford. Straight talk about options and pricing. I appreciate their straightforwardness. 

Business response:

Thank you for your positive review! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,515 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.