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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent service and timely Cooperative and organized,straight forward with business Awesome place to buy a cat
Business response:
Thank you for your great review! We're thrilled to hear that you had an excellent experience with our service, and that our team was cooperative, organized, and straightforward. It seems like there may have been a typo with "cat" instead of "car," but we appreciate your feedback nonetheless and look forward to assisting you again in the future!
Brandon-manager, helped us out of a tough situation with another dealership. He went ABOVE & BEYOND & has always given us TOP NOTCH STELLAR service!! We definitely Recommend this dealership. Alejandro in finance was amazing, too!
Business response:
Thank you so much for sharing your experience! We're thrilled that Brandon was able to assist you in such a positive way and that Alejandro in finance also provided amazing service. We truly appreciate your kind words and your recommendation. We're committed to providing top-notch service, and it's wonderful to hear that we delivered! If you need anything else, don't hesitate to reach out.
The professionalism by Jackie Mercer and Brett Benson was beyond reproach. Please pass on my thanks and both individuals exceeded my expectations.
Business response:
Thank you for sharing your wonderful feedback! We're thrilled to hear that Jackie Mercer and Brett Benson exceeded your expectations with their professionalism. We will be sure to pass on your thanks to them, as we truly value their dedication to providing exceptional service. We look forward to assisting you again in the future!
Very nice and clean. Everyone was nice to work with. Enjoyed it and got me in and out.
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience and that everything went smoothly. We look forward to serving you again in the future!
Fast check in. Able to repair in a couple of days after diagnosis. Part in stock.
Business response:
Thank you for your review! We're glad to hear that your check-in was fast and that we were able to complete the repair promptly with the necessary part in stock. We strive to provide efficient and effective service, and we appreciate your feedback. We look forward to assisting you again in the future!
I knew what I wanted , I hoped y,all would have it, and you did! The sale was seamless and fast thank you the delivery just as fast I am Verry happy
Business response:
Thank you for your feedback! We're so glad to hear that we had exactly what you were looking for and that the entire sales process, including delivery, was seamless and fast. We truly appreciate your business and are thrilled to know you're very happy with your purchase!
Jackie was great to work with. His experience and phenomenal customer service really made for an easy process.
Business response:
Thank you for your feedback! We're glad to hear that Jackie’s experience and customer service made your process smooth and enjoyable. We appreciate your business and look forward to serving you again!
I went to Grand Prairie Ford on short notice and was able to get the vehicle I needed for my wife and get it done very quickly. Cruz was my sales rep and worked with him and the management group to get the transaction done flawlessly. I am not the easiest customer to deal with, but the guys handled the situation professionally and got me exactly what I wanted and needed. Our 2024 Expedition Max Limited is fantastic and I will do business with these guys in the future. GS
Business response:
Thank you for sharing your experience! We're glad to hear that Cruz and the team provided you with excellent service and made the process smooth and efficient. Enjoy your 2024 Expedition Max Limited – it's a fantastic choice! We appreciate your business and look forward to working with you again in the future.
Jack was amazing, provided me with all needed information and answered all my questions, even the ones I didn’t even think about, he was always 2 steps ahead!
Business response:
Thank you so much for your kind words! We're thrilled to hear that Jackie provided you with such a great experience and went above and beyond to answer all your questions. We’ll be sure to pass along your feedback to him. We appreciate your business and hope to continue serving you in the future!
Grand Prairie Ford has a 4.3 star rating with 10,967 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.