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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The purchase process was easier than previous car purchases. I feel I was treated fairly and with respect. I got the vehicle I was looking for.
Business response:
Thank you for your feedback! We’re thrilled to hear that your purchase process was easier and that you felt treated fairly and with respect. It’s our goal to ensure every customer gets the vehicle they’re looking for, and we’re so glad we were able to meet your expectations. We look forward to assisting you again in the future!
Very efficient and did not waste my time. Got the car I wanted with no hassle
Business response:
Thanks! We're thrilled to hear you had such a smooth experience. Our goal is to make the process as efficient as possible, and it's great to know we hit the mark. Enjoy your new car!
Lilly was awesome to work with and Scott the finance manger was also awesome. Everyone was friendly and respectful to work with .
Business response:
Thank you for your review! We're delighted to hear that Lilly and Scott made your experience enjoyable and that everyone you worked with was friendly and respectful. Providing excellent service is our priority, and we're thrilled that it showed during your visit. We look forward to serving you again in the future!
Great job and great sales staff to work with us on vehicles and explaining the process
Business response:
Thank you for your feedback! We're thrilled to hear that our sales team did a great job and provided clear explanations throughout the process. We strive to make every experience smooth and enjoyable, and we're glad we could meet your expectations. We look forward to assisting you again in the future!
It was okay I feel like they only help you based on looks or if you’re wearing a high end brand.
Business response:
Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully supported during your visit. We strive to provide excellent service to all of our customers, regardless of appearance. Your experience is important to us, and we would like to address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and work toward improving your experience.
I feel that they did an excellent job. Wish I could’ve got a little more on my trade-in but other than that I feel they did an excellent job and they have me as a customer for life.
Business response:
Thank you for the wonderful review! We're thrilled to hear that you're happy with the job we did and appreciate your feedback on the trade-in value. We’re grateful for your trust in us, and we're excited to have you as a customer for life. We look forward to serving you again in the future!
Awesome working with Grand Prairie Ford. 2nd vehicle purchased at this dealership in the past year.
Business response:
Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience with us and that you've chosen to purchase your second vehicle from our dealership in the past year. Your loyalty means a lot to us, and we strive to provide the best service and selection for our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Found the truck I was looking for online. My salesman contacted me and did the rest. Wonderful service looked out for me and got me the best deal possible.
Business response:
Thank you for the fantastic review! We're so glad to hear that you found the truck you were looking for and that our salesman provided wonderful service, securing the best deal for you. We truly appreciate your feedback and look forward to helping you with your future vehicle needs!
Grand Prairie ford is always a great spot to find a new vehicle. Great selection, knowledgeable an helpful staff.
Business response:
Thank you for your fantastic review! We're delighted to hear that we are your go-to destination for finding a new vehicle. It's wonderful to know that you appreciate our great selection and the knowledgeable, helpful staff. We strive to create a positive experience for all of our customers, and your feedback confirms that we’re on the right track! If you need any assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to seeing you again soon!
Grand Prairie Ford has a 4.3 star rating with 10,570 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.