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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The dealership wasn’t too bad. Overall a decent experience. Only thing is when I got in my vehicle after making the purchase, it was not finely detailed and was not full of gas, when at other dealerships I’ve been to they had both of those things done before I left.
Business response:
Thank you for sharing your feedback. We're glad to hear your overall experience was decent, but we apologize for not meeting expectations when it comes to the final details of your vehicle. We understand the importance of receiving a fully detailed car and a full tank of gas, and we’ll make sure this is addressed moving forward. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss how we can improve your experience further.
Josue Cruz was the greatest salesman I’ve ever had! He worked so hard to get me the best deal. He was patient and helpful. It was probably the smoothest and easiest decision I’ve ever made. Will for sure be telling all my people to go to GP Ford!
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Josue Cruz provided you with such excellent service and made your car-buying process smooth and easy. We'll be sure to pass along your kind words to him. We truly appreciate your support and look forward to helping your friends and family in the future.
Everyone was nice Very helpful willing to help me any way they could Sales men were great
Business response:
Thank you for your kind words! We're so glad to hear that our team was helpful and made your experience a great one. We appreciate your support and look forward to helping you again in the future!
They were very helpful and found the truck with everything I wanted. Danny helped us out and listened to our needs and wants!
Business response:
Thank you for your great feedback! We're so glad Danny was able to find the perfect truck for you and make the process smooth. Enjoy your new ride, and let us know if we can help with anything in the future!
Thanks again for making my car buying experience so simple! Called in advance and they had the vehicle(s) parked at the front waiting for my arrival. Ron was very knowledgeable about the vehicles features and negotiating was a breeze. Always a pleasure!
Business response:
Thank you for your wonderful feedback! We're so glad to hear that your car-buying experience was smooth and hassle-free. Our team always strives to make the process as simple and convenient as possible. We appreciate your kind words about Ron and look forward to helping you again in the future. Enjoy your new vehicle!
Great experience. First time buying a Fire and they made the experience quick and easy.
Business response:
Thank you for your feedback! We’re so glad to hear that your experience was quick and easy. Our team strives to make the car-buying process as smooth and efficient as possible, and we appreciate you choosing us. We look forward to serving you again in the future!
Fantastic experience! Cruz was amazing and relatable, working with us and our circumstances. I've already told several people about our experience and highly recommend him and the dealership. We're thrilled with our deal!
Business response:
Thank you for your fantastic review! We're so glad to hear that Cruz made your experience amazing and was able to work with you and your circumstances. We truly appreciate your recommendations and are grateful for your support. We look forward to serving you and others you refer in the future!
Administrative charges are high. $13,000, car price base of $42,000, why increase 13% only for administrative is high for me
Business response:
Thank you for sharing your concerns. We understand that transparency in pricing and administrative fees is essential when making a vehicle purchase, and we regret that this aspect of your experience did not meet your expectations. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact Maricela Vera at Mvera@grandprairieford.com so we can assist you.
Ronnie Smith was great. He made the process smooth and easy. Thank you for your help in buying our new car!
Business response:
Thank you for your kind words! We're so glad to hear that Ronnie made the process smooth and easy for you. It’s always our goal to provide a seamless experience, and we appreciate you choosing us for your new car purchase. Enjoy your new ride!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,967 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.