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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent customer service. Professional and very helpful. Surely I would recommend you to my family and friends
Business response:
Thank you for your review! We are thrilled to hear that you found our customer service excellent and our team professional and helpful. Your positive experience means everything to us at Grand Prairie Ford. We truly appreciate your willingness to recommend us to your family and friends - there is no greater compliment than a referral from a satisfied customer. We look forward to serving you again in the future and continuing to provide the quality service you experienced.
Everyone has been very friendly throughout the buying process. Jackie was easy to reach by phone and very pleasant to do business with in person. I would definitely do business here again.
Business response:
We are delighted to hear about your positive experience with our team during your purchase. It's wonderful to know that everyone made you feel welcome and supported throughout the entire process. Jackie will be thrilled to learn that her accessibility and pleasant approach made such a strong impression on you. Your feedback about the friendly service and smooth business interactions means a great deal to us at Grand Prairie Ford. We truly appreciate customers like you and look forward to serving you again in the future.
If I could give more than 5 stars, I would! From the moment we walked in, everyone was so welcoming. Our salesman, David Flores went above and beyond and fought back and forth for everything we asked for. Truly a wonderful experience and will be back in the future when we are car shopping again!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had such an exceptional experience with us from the very beginning. It means so much to know that our team made you feel welcomed and that your salesman provided the outstanding service you deserved. We understand how important it is to have someone who will work hard to meet your needs and expectations, and we are delighted that happened for you. Your kind words about the wonderful experience truly brighten our day. We look forward to serving you again ... read more
Great experience from Brenda and Jon. Superstars in the car business. I will be referring many customers
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Brenda and Jon provided you with such exceptional service and made your visit truly memorable. Your recognition of their dedication to excellence means the world to our team. We truly appreciate your trust in referring others to us, and we look forward to continuing to exceed expectations for you and your referrals in the future.
Joey Pacheco Made it simple to trade my Mustang and get me into a brand new f150, with every option I wanted.
Business response:
We are delighted to hear about your excellent experience with our team! It sounds like the process of trading your Mustang for a brand new F-150 was made smooth and straightforward for you. We're thrilled that you were able to get all the options you wanted on your new truck. Your feedback about the seamless service means a lot to us at Grand Prairie Ford. We take pride in making vehicle purchases as easy as possible for our customers, and it's wonderful to know we achieved that goal for you. Thank you for choosing us for yo... read more
While it was a slow process, I was very pleased with the salesman’s professionalism and knowledge. He worked very hard during the purchase process and helped me get the truck I wanted at a price I was comfortable with.
Business response:
We are happy to hear about your positive experience. Your patience during the process made all the difference, and we appreciate you taking the time to share your feedback. It sounds like our team member demonstrated the dedication and expertise we strive for, working diligently to help you find exactly what you were looking for. We understand that finding the right vehicle at the right price is important, and we are pleased that we could meet your needs. Your satisfaction with both the professionalism and knowledge you rece... read more
Excelent on test drive Answered all questions Willing to negotiate Allows good Get you in & out as quick as possible
Business response:
We are excited to hear about your positive experience with us! It sounds like you had an excellent test drive and felt comfortable with how we handled your visit. We're pleased that our team was able to answer all of your questions thoroughly and worked with you on finding the right deal. Your feedback about our willingness to work with customers and keep the process efficient means a lot to us. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience!
Nos atendieron muy bien y no Nos precionaron para tomar una decision y son amables
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means so much to us that you felt well cared for throughout your visit and that our staff provided you with the respectful, pressure-free service you deserved. We truly value customers who appreciate our commitment to being helpful and kind while allowing you the time and space to make the right decision for your needs. Your feedback reinforces why we strive to create such a welcoming environment at Grand Prairie Ford. Thank you for choosing ... read more
Max was super helpful. He was very through and made sure to explain all details well.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our team member who provided such thorough and helpful service. It means so much to know that you felt well-informed throughout the process and that all the details were clearly explained to you. Your kind words truly highlight what we strive for at Grand Prairie Ford - delivering exceptional service while ensuring our customers feel confident and supported. We appreciate you taking the time to share this feedback about your ex... read more
Grand Prairie Ford has a 4.3 star rating with 11,529 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.