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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,528 reviews
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OSCELEST's profile image
OSCELEST 
a year ago

Thank you DAVID for helping me find my new car. I really appreciate it Lindsey. 

Business response:

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that David was able to help you find the perfect new vehicle and that our service made such a positive impression. We take great pride in helping our customers through their car-buying journey, and your feedback truly brightens our day. Thank you for choosing Grand Prairie Ford, and we hope you absolutely love your new car! 

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hduggan2001 
a year ago

I had Joseph as a salesman and he did a fantastic job. He knew his tuff when it came to the vehicle and buying process. Everyone else we visited with was great as well 

Business response:

We are grateful for your wonderful feedback about your experience with our team. It's fantastic to hear that your salesperson demonstrated such strong knowledge about both the vehicle and the purchasing process. We take pride in ensuring our staff is well-informed and ready to help customers make confident decisions. Your positive comments about everyone you worked with at Grand Prairie Ford truly make our day. We appreciate you taking the time to share your experience and are thrilled that we could provide you with the exce... read more

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Mayramayra574 
a year ago

Excellent costumer service from Jackie, 2nd truck bought prom him, will recommend to family members . 

Business response:

We are pleased to hear about your wonderful experience with our customer service! It means so much to know that you've chosen to purchase your second truck with us and had such positive interactions. Your trust in returning to Grand Prairie Ford speaks volumes, and we truly appreciate customers like you who recognize quality service. Thank you for planning to share your experience with your family members - there's no better compliment than a recommendation from a satisfied customer! 

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JPYLE 
a year ago

Hassle free buying experience. We worked out everything over the phone and had the deal done same day. 

Business response:

We are overjoyed to hear about your smooth purchasing experience with us. It's wonderful to know that we could handle all the details over the phone and complete your deal the same day. Making the car buying process straightforward and convenient for our customers is exactly what we strive for at Grand Prairie Ford. We truly appreciate you taking the time to share your positive experience and are grateful for choosing us for your automotive needs. 

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aeinbeck 
a year ago

Brenda was very helpful. I thought she was honest and direct. Her follow-up was very good. 

Business response:

We genuinely admire your kind words about your experience with us. It's wonderful to hear that you found our team member to be helpful and that her honest and direct approach made such a positive impression. We're particularly pleased that the follow-up service met your expectations. Your feedback reinforces our commitment to providing straightforward communication and excellent ongoing support. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience. 

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Glazing555 
a year ago

Excellent customer service Willing to work to customer budget and still provide 5 star attention 

Business response:

Your positive feedback means so much to us. We are thrilled that our team was able to provide outstanding service while working within your financial needs. It brings us great joy to know that you experienced the high-quality care we strive to deliver to every customer. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future. 

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soap_214 
a year ago

Best service i got They were really amazing on helping me get what i wanted Easy happy and ready to go back 

Business response:

We are happy to hear that you received outstanding service and that our team was so helpful in getting you exactly what you were looking for. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know that your visit was easy and left you feeling ready to return. We look forward to serving you again in the future and continuing to provide the exceptional service you deserve. 

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soap_214 
a year ago

They help me get the car i wanted Really loving person seemed like he really wanted to help us out couldn’t have done it with out there help love the place would get my next car there again in the future 

Business response:

We are absolutely thrilled to hear that we helped you find the car you wanted! It sounds like you had a wonderful experience with our team, and we're so glad that you felt genuinely cared for throughout the process. Your kind words about feeling supported and helped mean the world to us at Grand Prairie Ford. We truly appreciate customers like you who take the time to share their positive experiences. It's fantastic to know that you love your new car and that you would consider us for your future automotive needs. Thank you ... read more

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woodhouse524 
a year ago

Brenda and Alejandro were awesome. Took care of us in the best way possible. The gentleman who put the plates on my truck was awesome as well. Great experience overall. 

Business response:

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team members provided you with exceptional care throughout your visit. It's fantastic to know that you received the best possible service and that every team member you worked with made such a positive impression. Your feedback about the great overall experience truly means a lot to us. We appreciate you taking the time to recognize the outstanding service you received, and we look forward to continuing to serve you in the fut... read more

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,528 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open at 7:00 a.m.