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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.310,570 reviews
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graymeek2024's profile image
graymeek2024 
9 months ago

Ron Snow our sale rep was fantastic. Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal. 

Business response:

Thank you for your review highlighting Ron's fantastic service during your sales experience. We're pleased to hear that he provided excellent support throughout your vehicle purchase. We appreciate your candid feedback about the finance and delivery process. While we're glad you ultimately completed your transaction, we recognize that the length of time can be frustrating, especially for a straightforward cash deal. Your input helps us continually improve our workflow and efficiency. Ron is a valued member of our team, and w... read more

miked's profile image
miked 
9 months ago

Everybody was nice and friendly vehicles were cleaned pleasant experience. Product dealership as a large selection 

Business response:

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with our team and appreciated our friendly atmosphere. We take pride in creating a welcoming environment where our customers feel comfortable. We're particularly glad you noticed our clean vehicles and large selection of products. Our goal is to provide not just vehicles, but an enjoyable shopping experience that meets our customers' needs. Thank you for choosing our dealership and taking the time to share your positive feedback. W... read more

JARRODBYRD's profile image
JARRODBYRD 
9 months ago

Very helpful staff, good selection of cars and very competitive prices compared to other dealers 

Business response:

Thank you for your positive review! We’re thrilled to hear that you found our staff helpful and that you appreciated our selection of cars and competitive pricing. Our goal is to provide a great experience for our customers, and your feedback reaffirms our commitment. We appreciate your trust in us and look forward to assisting you in the future. If you have any questions or need further assistance, please don’t hesitate to reach out! 

bunk423's profile image
bunk423 
9 months ago

The salesperson I worked with, Marcus, was very kind, professional, and didn’t make me feel pressured into any decision I wasn’t comfortable with and gave me the impression that he was working towards my best interests. I would recommend anybody else wanting to purchase a vehicle in the area to work with Marcus if possible. 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that Marcus provided you with a kind and professional experience while respecting your comfort level throughout the purchasing process. Our goal is to prioritize our customers’ best interests, and it's great to know Marcus embodied that. We truly appreciate your recommendation and hope to assist you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out! 

Tazz7171's profile image
Tazz7171 
9 months ago

All the staff was very friendly and helpful made buying easy and made me fill comfortable with buying 

Business response:

Thank you for your wonderful review! We’re delighted to hear that our staff made your buying experience easy and comfortable. Creating a friendly and helpful environment is our top priority, and it's rewarding to know that we achieved that for you. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out! 

jolymi97's profile image
jolymi97 
9 months ago

From the first phone call from Ron Smith until we left the dealership it was a pleasant, relaxed experience. Buying a car is not the most fun thing to do. We had been elsewhere and were not feeling encouraged about buying a car. Ron was friendly and positive and very polite. Everyone we spoke with yesterday and everyone who helped us was friendly. Big difference from some other places we had been. It was the easiest car buying atmosphere we have ever had! We will send anyone we know of looking for a vehicle to Grand Prairie ... read more

Business response:

Thank you so much for your wonderful review! We’re delighted to hear that your experience with Ron and our team was pleasant and relaxed. We understand that buying a car can sometimes be stressful, so it’s fantastic to know that we were able to create an easy and welcoming atmosphere for you. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. We look forward to serving you and anyone you send our way in the future! Thank you once again! 

andi.v.nguyen's profile image
andi.v.nguyen 
9 months ago

Had a great experience at GP Ford. Transaction was smooth with no unexpected problems. Will definitely use this dealership from now on. 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience and that the transaction was smooth and problem-free. Our team works hard to ensure that every aspect of the car-buying process is seamless for our customers. Your decision to choose our dealership for your future needs means a lot to us. We appreciate your trust and look forward to continuing to provide you with excellent service in the future. Thank you for sharing your experience! 

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vburks 
9 months ago

Amazing! The entire experience from beginning to end was amazing! Any questions we had were answered. Ron has been so helpful! I've bought a few cars before and once the car was purchased our salesperson was nowhere to be found. Ron has checked in on us and even helped us with issues we were having with our app lol. We definitely will be back when it's time to purchase a car for our son. 

Business response:

Thank you for your amazing review! We’re thrilled to hear that your entire experience with us was outstanding. It’s great to know that Ron was so helpful and attentive throughout the process, even after your purchase. We believe that excellent customer service should continue well beyond the sale, and it sounds like Ron exemplified that commitment. We appreciate you taking the time to share your experience, and we look forward to helping you again when it’s time to purchase a car for your son. Thank you for choosing us, and ... read more

Qkbinc's profile image
Qkbinc 
9 months ago

Best service , new and use car sale . Special on new sale . Young Kim very friendly. 

Business response:

We're thrilled to hear that you had a great experience with both our new and used car sales, as well as our special deals. We're also glad that Young was able to assist you in a friendly and helpful manner. Your feedback means a lot to us, and we look forward to helping you again in the future! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 10,570 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.