This profile has been claimed by the business owner or representative.
Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Jackie is great and helped us find our dream car! Can’t recommend him enough!
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Jackie helped you find your dream car. We appreciate your recommendation and are thrilled you had such a positive experience. If you ever need anything in the future, don't hesitate to reach out!
The experience up to financing was good. The sales person was patient and helped us find the perfect vehicle even while we asked to see a large number of the ones they had on the lot. Once the numbers part started it took a lot of time though. There was some initial ambiguity to our final price upon signing, but the staff did all they could to help clarify everything and show us where specific discounts had been applied. I am thankful for their patience and diligence in handling our confusion throughout and overall had a goo... read more
Business response:
Thank you for sharing your feedback, and we apologize for the confusion and frustration you experienced during the final stages of your purchase. It’s important to us that all customers are informed every step of the way, especially when it comes to pricing. To address your concerns and ensure a resolution, please contact Maricela Vera at Mvera@grandprairieford.com. She will be happy to assist you in clarifying any discrepancies and work toward a satisfactory resolution. Thank you for bringing this to our attention. We look ... read more
Excelent dealership, Excelent service, Excelent service on sale personal, good explain with buyers, good recommendations,Grand Prairie Ford have a good relationship with the customer. Al Grand Prairie ford people keep al costumer happy
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team. Providing great service and building strong relationships with our customers is our top priority, and we’re glad that was reflected in your visit. We appreciate your kind words and look forward to assisting you again in the future!
I had an outstanding experience purchasing my Ford Escape at Grand Prairie Ford, and I can't recommend them enough! From the moment I walked in, the staff was friendly and welcoming. But what really made the difference was my salesman, Cameron Harris. Cameron went above and beyond to make the entire process smooth and stress-free. He listened to my needs, answered all my questions, and provided honest, transparent information about my options. There was no pressure, just helpful guidance every step of the way. Cameron's prof... read more
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that your visit exceeded expectations and that Cameron played such a key role in making your car-buying journey smooth and stress-free. Cameron's commitment to professionalism, transparency, and ensuring your needs were met is exactly the kind of service we strive to provide. It’s fantastic to hear that his guidance and genuine care left such a positive impression. We’re grateful for your recommendation and thrilled you’re enjoying your Escape! If there’... read more
Great dealership, awesome people working here, have not had an issue in 15 years of going here.
Business response:
Thank you for being a loyal customer for the past 15 years! We're thrilled to hear that you've had such positive experiences with us. We truly appreciate your continued trust and support, and we look forward to serving you for many more years to come! If there's anything else we can do for you, please don't hesitate to reach out.
Great service. Went the extra mile for me. Got what I wanted without headaches. Thank you
Business response:
Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a great experience and that our team went the extra mile to ensure you got exactly what you wanted without any hassle. Providing a smooth and stress-free experience is always our goal, and it’s wonderful to know we achieved that for you. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Jackie did a great job on the phone and following up with us. We drove from Bossier City, La to meet him. He was easy to work with and the dealership has plenty of trucks to choose from.
Business response:
Thank you for your wonderful review! We're so glad to hear Jackie provided great service and made your experience seamless. We're also happy you found plenty of trucks to choose from. We appreciate you making the trip from Bossier City and look forward to serving you again in the future!
1st rate service dept. Antonio took care of my Bronco in a prompt and professional manner and kept me updated as the work was being done. Highly recommended. I'll be a long time customer.
Business response:
Thank you for your kind words! We're thrilled to hear that Antonio provided you with excellent service and kept you informed throughout the process. We truly appreciate your recommendation and look forward to being your go-to service provider for years to come! If you ever need anything else, don’t hesitate to reach out.
Brenda went above and beyond the call of duty very helpful and informative, very professional!!!!!!
Business response:
Thank you for your glowing feedback! We're thrilled to hear that Brenda provided such helpful, informative, and professional service. Going above and beyond is what we strive for, and it’s wonderful to know she exceeded your expectations. We’ll be sure to share your kind words with her. Thank you for choosing us, and we look forward to assisting you again in the future!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,565 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.