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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,205 reviews
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Shanna K Medrano's profile image
Shanna K Medrano 
4 years ago

Love this place The guys here are so friendly. We have purchased multiple cars and had such great experiences. They are really accommodating and want to make sure customers are happy. 

Business response:

Thank you for the kind words, Shanna! I am happy to hear that we could help. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Jamil Hidalgo's profile image
Jamil Hidalgo 
4 years ago

Mustang Best dealership I have been to so far best service and nicest people. They are v friendly and I had zero problems during the whole process 

Business response:

Thank you for sharing your experience, Jamil. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director 

Sandoval's profile image
Sandoval 
4 years ago

Great Dealership BY FAR... Devin was helpful from beginning to the end, they were super busy and the day was miserable but they found time to greet everyone. I will have to buy a few thing out of pocket and get reimbursed due to me living out of town but that is in no way a complaint. Great Dealership by far and will gladly do business there again and so should you... no doubt Thanks again Devin 

Business response:

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director 

Robert's profile image
Robert 
4 years ago

New Expedition Purchase Very transparent pricing which I liked. Always have to haggle but they made it a good experience. Friendly staff making you feel like you matter 

Business response:

Thank you, Robert! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director 

yingjie cui's profile image
yingjie cui 
4 years ago

Nice people Brought my fifth car from grapevine ford. It is absolutely the place to buy a new vehicle. People are always nice,experience was excellent,recommend this place to everyone! 

Business response:

Thank you for the kind words! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Ashley Schreck's profile image
Ashley Schreck 
4 years ago

Great at first, left unhappy We went there to buy a new Ford explore, our salesman was very nice, the staff was very nice. When we got into the car we purchased the audio did not work, they said it was the battery since the car had been sitting for so long, understandable. But then that wasn’t the issue, so the car is there to be looked at this morning. So I didn’t get to leave in the new 2020 car we just bought, but a loaner and now I’m waiting to see what’s wrong. We were there super long and that was just the icing on the... read more

Business response:

Hi Ashley. We appreciate you sharing your experience, and we are so sorry to hear about your issue. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your vehicle is still experiencing issues. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or email at loyaltydirector@grapevineford.com. 

Len Bentley's profile image
Len Bentley 
4 years ago

fantastic customer service!! best experience we have ever had buying a car together! the staff was there to assist us without any hassle! we will definitely not buy a vehicle anywhere else. 

Business response:

Thank you, Len! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director 

Bob's profile image
Bob 
4 years ago

GReat salesman Matthew Hoppes highly recommend Fantastic new car buying from Matthew Hoopes. Fast and very professional and Finance team very effective and efficient would highly recommend this team Great Job 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Sang O's profile image
Sang O 
4 years ago

Cargo van The salesman was nice and the finance people were very helpful. I would recommend this dealership to my friends and family. Thank you for your customer service. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,205 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.