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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Love this place The guys here are so friendly. We have purchased multiple cars and had such great experiences. They are really accommodating and want to make sure customers are happy.
Business response:
Thank you for the kind words, Shanna! I am happy to hear that we could help. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Mustang Best dealership I have been to so far best service and nicest people. They are v friendly and I had zero problems during the whole process
Business response:
Thank you for sharing your experience, Jamil. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director
Great Dealership BY FAR... Devin was helpful from beginning to the end, they were super busy and the day was miserable but they found time to greet everyone. I will have to buy a few thing out of pocket and get reimbursed due to me living out of town but that is in no way a complaint. Great Dealership by far and will gladly do business there again and so should you... no doubt Thanks again Devin
Business response:
Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
New Expedition Purchase Very transparent pricing which I liked. Always have to haggle but they made it a good experience. Friendly staff making you feel like you matter
Business response:
Thank you, Robert! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Nice people Brought my fifth car from grapevine ford. It is absolutely the place to buy a new vehicle. People are always nice,experience was excellent,recommend this place to everyone!
Business response:
Thank you for the kind words! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Great at first, left unhappy We went there to buy a new Ford explore, our salesman was very nice, the staff was very nice. When we got into the car we purchased the audio did not work, they said it was the battery since the car had been sitting for so long, understandable. But then that wasn’t the issue, so the car is there to be looked at this morning. So I didn’t get to leave in the new 2020 car we just bought, but a loaner and now I’m waiting to see what’s wrong. We were there super long and that was just the icing on the... read more
Business response:
Hi Ashley. We appreciate you sharing your experience, and we are so sorry to hear about your issue. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your vehicle is still experiencing issues. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or email at loyaltydirector@grapevineford.com.
fantastic customer service!! best experience we have ever had buying a car together! the staff was there to assist us without any hassle! we will definitely not buy a vehicle anywhere else.
Business response:
Thank you, Len! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
GReat salesman Matthew Hoppes highly recommend Fantastic new car buying from Matthew Hoopes. Fast and very professional and Finance team very effective and efficient would highly recommend this team Great Job
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Cargo van The salesman was nice and the finance people were very helpful. I would recommend this dealership to my friends and family. Thank you for your customer service.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Grapevine Lincoln has a 4.5 star rating with 3,205 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.