This profile has been claimed by the business owner or representative.
Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great deal on a great Truck! This location provides the best service and selection in town. Thank you to Grapevine Ford we appreciate the great buy on a great truck! James was a knowledgeable salesman and Mr Boaz helped us work a deal that was fair for all.
Business response:
Thank you! We appreciate you taking the time to leave us a rating. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Great place to buy your next vehicle From the time I walked through the door till I drove off with my car I felt welcomed. The process went smoothly even though they were super busy. If you’re looking for a good experience when buying a vehicle this dealership is the one to choose.
Business response:
Thank you, RJ! I am happy to hear our team could provide you with a great experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Bwillard The salesman was wonderful, had a request to pay me the equity in my vehicle. Made it so confusing they didn’t even understand what they were doing. Finance guy was very crafty pulled the get you a better interest rate if you buy a big warranty. Just kept on changing stuff. But I did get a really good deal can not complain there. Just took forever. Got there at 12 Friday and stayed till 8pm and then was there at 10am and finally left with my new vehicle about 3. Then couldn’t even get home because the tank was empty... read more
Business response:
Hi Bwillard. I am happy to hear we could get you a good deal but sorry to hear you weren't completely satisfied with your experience. We appreciate the feedback you provided and sorry you felt pressured to purchase additional warranties. We make it a goal to never have a customer feel pressure to buy, but instead empowered with enough knowledge to make the decision that is best for them. If there is anything we can do to earn your trust back, please reach out to me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or ... read more
great experience! quick. They were able to handle my new vehicle sale quickly. The whole team was great!
Business response:
Thank you, Travis! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Nice work Val I bought a car. Initially, it seemed very straight forward. Along the process, though, there were a few hiccups. My handler went out of her way to make sure things were right. I’ll always be a customer. Thanks Val.
Business response:
Thank you, Nate! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Henry Ford would be proud Solid products, exceptional service, good people. All ingredients for the successful American story that is Ford. Keep it up guys. Looking forward to all the new exciting vehicles coming up!!!
Business response:
Thank you, JMK! We're happy to do it. Thank you for rating us, please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Wanted a new truck Sales guy and manager were great. But first financial guy embarrassed himself and facility. Typical scam guy. But they recovered with a much better deal and great financial guy. You have bad apples in every batch. I let him know too.
Business response:
Thank you, Brian. We appreciate you letting us know, and that we were able to turn the experience around for you. Please let us know if there is anything we can help with in the future. --Juan Cruz, Director of Customer Loyalty
Excellent buying experience Working with David and Tony was a great experience. Also working with their finance person was easy, no pressure seeking whatsoever.
Business response:
I'm glad you had a great experience, Karim. Thank you for taking the time to rate us. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Ken Augustadt Ken helped me every step of the way in my journey of getting into a car. He was so accomodating in the whole process of trading in my older vehicle and finding just the right vehicle to make a new start in. Zac in financing was also very helpful in making sure I understood my financing and warranty options to be able make the best informed decision. Loved my whole experience at Grapvine Ford!!!
Business response:
Thank you, Nikki! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,615 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open at 7:00 a.m.