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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Catherine is amazing Catherine is new but absolutely amazing to work with... she scheduled an appointment with me on Tuesday, September 29 at 4:45 PM unfortunately we couldn’t see the vehicle that we wanted to see because it was sold however she went out of her way to show me anything and everything that I wanted to see and furthermore we left there Tuesday and I felt like I really wanted to work with her. Wednesday morning I had three other dealerships call me and offering me on my vehicle and I turn down all of their offer... read more
Business response:
Thank you, Brooke! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
2020Escape This was the second best car buying experience, my first best was when I bought my truck from Grapevine Ford, Grapevine Ford has an amazing sales team!
Business response:
Thank you, Alan! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Awesome to deal with Awesome place to buy a truck. Highly recommended. Went out of the way to sell me what I wanted at a price I could pay
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Used Car - Lower Interest Rate than Credit Union As a first time auto buyer, Carver helped me through the buying process. I was even able to get a better interest rate from these guys than the Credit Union I went to the day before.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director
Great Experience We were well taken care of by Sandy and Brad. Sandy is very knowledgeable. We were treated with respect. Once we decided on the vehicle and specifics we wanted Sandy and Brad were very transparent on purchasing terms. They kept our objectives and budget in mind and were able to meet with our requirements quickly. No games that some dealerships play with their customers. We are very happy with the outcome and the new vehicle we were able to drive home
Business response:
Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Great to work with, got an awesome deal Matthew H was great to work with! I love my new Explorer ST and will back for hubby’s next vehicle. Definitely worth the drive from Frisco to Grapevine.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Great Dealership and pleasant to work with! Cameron, Andrew and Willie were great to work with. Willie, the finance manager worked out a wonderful deal for us!!! Would highly recommend to anyone in need.
Business response:
Thank you, Ben! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Great Experience It was the best experience I have ever had at a dealership. Iwas treated very well, the prices was stress free, and I got a very good deal. Trust me, I've had many experiences with dealerships, lol!
Business response:
Thank you for the kind words! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Nobody knows what is going on Buying was ok. I flew in from out of state to buy and salesman was fine besides running my credit when I told him numerous times I was paying cash. I didnt find that out until Credit Karma alerted me. 75 days later I still dont have my license plate. I messaged 2 weeks ago they said it was at my local dmv and blamed them, literally had me calling my local dmvs searching where they sent to. Fast forward 2 weeks some lady emails me THEY still have everything and made me waste soo much time while l... read more
Business response:
Hi Jodi. Thank you for taking the time to leave us feedback. We are so sorry to hear that this happened and the stress it caused you. We never want customers to feel like we aren't providing them with the absolute best in customer service. If there is anything we can do to make this right for you, we'd like to discuss your experience further. Please contact me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or email at loyaltydirector@grapevineford.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,205 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.