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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent buying experience Working with David and Tony was a great experience. Also working with their finance person was easy, no pressure seeking whatsoever.
Business response:
I'm glad you had a great experience, Karim. Thank you for taking the time to rate us. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Wanted a new truck Sales guy and manager were great. But first financial guy embarrassed himself and facility. Typical scam guy. But they recovered with a much better deal and great financial guy. You have bad apples in every batch. I let him know too.
Business response:
Thank you, Brian. We appreciate you letting us know, and that we were able to turn the experience around for you. Please let us know if there is anything we can help with in the future. --Juan Cruz, Director of Customer Loyalty
Great car great dealership The buying experience at Grapevine Ford was top notch. We went to look at car that was in their pre owned inventory. The car was there and right in front of the showroom when we arrived. "Tuna" our sales person was very friendly and professional. He worked diligently to get us the best deal possible. The financial staff were equally as professional and qualified. Very satisfied with our beautiful new car, the absolutely fair deal and the great staff. Thank you Grapevine Ford.
Business response:
Thank you, Richard and Laura! We're happy to hear our team provided you with a quality experience. Please let us know if we can help with anything in the future. --Juan Cruz, Customer Loyalty Director
Fast and easy. Walked in, told them which car I wanted and walked out 2hrs later which also included me test driving it and looking it over. Only went back and forth on the process a few times. They do a great job of having things in place to quicken up the end goal of buying a vehicle.
Business response:
Thank you for sharing your experience. Please let us know if we can help you with anything in the future. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Professional all-around Very professional from sales stuff to finance manager. They were very fair in negotiation and did not use high pressure sales tactics. I would definitely do business with them again.
Business response:
I'm glad you had a great experience, Kevin. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Shopping for a new car James Ashley at Grapevine Ford, did a great job! No hassle, answered every question and it was a smooth deal! I would definitely recommend this dealer to a friend to purchase a vehicle.
Business response:
Thank you for sharing your experience, Filiberto. I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Best experience ever. Was looking for a specific car and these guys got busy and found me the exact cer I was looking for, made the deal quick and fair and even delivered the csr and paperwork to me because I couldn’t get out of the office to visit the store and could wait any longer.
Business response:
Thank you, Scott! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
New Car Good experience overall. Took a while but they honed in on my want list and found a good match. Valeria Neris was very good. Not as high pressure and I expected.
Business response:
I'm glad you had a great experience. We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
10/10 Recommendation My experience was awesome at Grapevine Ford. I was a bit hesitant at first but our salesman named Tuna was awesome. Very personable, funny, and all around just wanted to make something happen and was willing to work with what I was looking to do. After giving him the chance I was sure glad I did. He exceeding my expectations and made my buying process smooth, quick, and easy. 10/10 would recommend the dealership as well as Tuna the salesman.
Business response:
Thank you for the kind words, Joey! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Grapevine Lincoln has a 4.6 star rating with 3,686 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.