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Greentree Property Management
- Property Management
- San Francisco, CA
About this business
Location details
2443 Fillmore St, #380-2009, San Francisco, CA, 94115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat property management company who really cares about their tenants. I have cycled through a few property managers and have seen firsthand how GreenTree goes above and beyond to accommodate my neighbors and myself. From decorating the building during the holidays to having an online website for work orders. Thank you GreenTree!
RecommendedI have lived in a Greentree property for about 5 years and our resident manager Catery Villela was just the best: extremely responsive, professional, and always kind. So thankful to her for her work.
Business response:
Thank you for your kind words and positive review. We'll pass along the feedback; we know she'll be so happy to hear it!
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RecommendedI had a lovely experience with James dials he was the property manager and he was great!!
Business response:
Hi, Sara. We appreciate the kind words and are glad we could provide you with a positive experience!
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Recommended
This is my 5th apartment in San Francisco and by the far the worst management group I’ve experienced. Zero communication and very rude staff. They don’t care about helping you and go out of their way to be disruptive. Please look elsewhere for renting
Business response:
Hi Zach, Thanks for taking the time to speak with us earlier today. We completely understand that the fire alarm testing was frustrating, and we truly appreciate your patience as we work to keep the building safe and compliant. Regarding your interaction with the building manager, his focus was on completing the testing efficiently, and it was never his intention to cause any additional concern. We’ve reminded him to allow more time after knocking before entering to ensure residents have a chance to respond. Given the natur... read more
UPDATED: ****Since the misunderstanding, Cameron has been working to get our parking situation fixed. Again, not what we’re expecting moving cross-country, but at this point they are trying to rectify the situation. **** We live at the 1127-1133 Kearny Apartments ran by Greentree Property Management We were promised by our leasing agent that we would be able to our motorcycle at our apartment. 6 months in they decide to revoke our parking and say that it wasn't in the lease. I showed them the communications with the lea... read more
Business response:
There seems to be some confusion that hopefully we can clear up. The parking arrangement was always intended to be temporary due to future plans for this space as was conveyed to you by the leasing agent on December 5, 2020 where you also respond in confirmation. We understand finding off-street parking space for your motorcycle is important. Should you need assistance in finding an off-street parking for your vehicle, we are glad to find you a rental space suitable to your needs as we indicated in that same communication.
Nothing like having to reach out for FREE legal help because your property management company won’t help and you get a lovely response like this. Someone give them an award for sparkling customer service!!!
Business response:
Thank you for bringing this to our attention We regret that you had a negative experience, and will use this as an opportunity to improve. The head of the resident services team will be reaching out to you today to discuss your concerns.
Frequently asked questions about Greentree Property Management
How is Greentree Property Management rated?
Greentree Property Management has a 3.3 star rating with 424 reviews.
When is Greentree Property Management open?
Greentree Property Management is closed now. It will open tomorrow at 9:00 a.m.