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Grindstone Public House
- Restaurants
- Noblesville, IN
About this business
Location details
101 N 10th St, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
The food was great, but it took forever for me to get my salad but my table mate had hers in no time. Then for the main meal she asked for her to have no bacon and they brought it with bacon. I think they were going to suggest that she just pick it off. But when she said she doesn’t eat it for religious reasons they decided to fix a new plate which then took awhile. So I had my dinner but waited to eat until hers was brought out so mine was now on the cool side. I know the manager was aware because he looked in our direction... read more
Business response:
Thank you for saying the food was great. We are very sorry the service and timing got in the way of your meal. Serving the wrong plate after a religious restriction and the long salad delay were unacceptable, and we understand how waiting left your dinner cool. We appreciate the feedback and take it seriously. Please contact us if you would like to share more about your visit.
Music guy was annoying. Ordered and waitress didnt write down our order and didn’t get it right. Husband ordered green beans with his sandwich and got fries and I ordered filet sliders and was given cheeseburgers. Then I had to wait over 20 more minutes for my correct food. They apologized but didn’t do anything to fix it on our bill. We have never had issues before but tonight wasn’t great.
Business response:
We are very sorry your evening fell short. The music was distracting, your orders were mixed up, and waiting more than twenty minutes for the correct food is unacceptable. We appreciate you telling us, especially since you have not had issues before. We hope you will give us another chance to provide the experience you expect.
Prime rib was the worst that I've ever had. Had to wait on drinks and had to ask if we could order appetizers. I should have had them take back my prime rib.
Business response:
We're very sorry your prime rib and service fell short. We appreciate you letting us know about the slow drinks, having to ask about appetizers, and the disappointing prime rib. Thank you for sharing this feedback. If you would like to tell us more about your visit, please contact the restaurant so we can understand what happened.
We had a party of 12 at 4 PM on a Friday. Place was empty when we got there but waitress took forever to come to our table and drinks took even longer to get. We had three meals that were wrong or missing something. I never got my salad and asked for it to be taken off the bill but that didn’t happen. We were headed to a concert and with dinner took over two hours, I just paid for it so we could leave. We will not be back. 
Business response:
Thank you for letting us know. We are very sorry for the slow service, the wrong or missing dishes, and that your salad stayed on the bill. We understand how frustrating it is to wait so long and miss a concert. Please contact the restaurant directly with the date and any details so we can learn more about what happened. We appreciate your feedback.
Poor Birthday Dinner It was a loud environment. The waitress with the long black hair and bangs was inept. I don’t know her name since she didn’t tell us. We sat at Table 1. We had to stack our own appetizers plates to make room for the meals. Slow service. Drink sitting at bar for quite awhile before bringing it to the table. Bread basket small and had cheese on it. Chicken overly covered with sauce. Filet was nothing to write home about. We should have gone to Tiberon in Fishers. Always phenomenal there.
Unfortunately, it was not a good experience. We ordered an appetizer first. Two different sets of appetizer plates were dirty. The fried pretzels were hard and the quest cheese was cold. One entree had cold sides while the other chicken was hot. The two steak sliders were full of fat. The bologna sandwich use to be full of meat. It barely had any on the bun and wasn’t very warm. Usually, we’ve always had a great experience. Maybe it being Sunday and not busy was the cause of this unfortunate food. The server was very nice!
Business response:
Thank you for sharing your experience with us. We sincerely apologize that your recent visit did not meet the high standards we aim to provide. It is disappointing to hear about the issues with the appetizer plates and the quality of the fried pretzels, as well as the temperature inconsistencies with your entrees. We appreciate your feedback regarding the bologna sandwich, as we continuously strive to improve our offerings. We're glad to hear that our server provided friendly service, but we know that the quality of food is ... read more
Our food was disappointing! The bright spot was the ribs which were good. The fish was salty and greasy. The baked potato was baked several days prior and the mashed potatoes were gray. The Cole slaw was dry lacking dressing. All in all not a good experience. We have dined here several months ago and it was good. Definitely gone down hill!
Business response:
Hi Jim, Thank you for your feedback. We're glad you enjoyed our ribs and the service. However, we're sorry to hear that your experience with our food didn't meet your expectations. We pride ourselves on our culinary offerings and it's disappointing to know that we fell short. We appreciate your input and will use it to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team at Grindstone Public House
Whole experience was terrible. Server messed up our bill, no one at the restaurant could explain. They were more worried about a bad review than anything.
Business response:
Sherri, I can assure you this is not the norm for our operations. I would like to look into this further. Please call me at 317.774.5740. My name is Alan, I am the GM. We would like to correct any mistake that has been made. Thank you, and we apologize for the issue with your payment.
They messed up our bill. When we asked them to correct it, they couldn’t provide proof the credit charge had been corrected, they just wanted us to pay the new amount when they couldn’t proved they had cancelled the first. The I received notice they added a 69% tip to the first amount. Watch your credit card here.
Business response:
Sherri, I can assure you this is not the norm for our operations. I would like to look into this further. Please call me at 317.774.5740. My name is Alan, I am the GM. We would like to correct any mistake that has been made. Thank you, and we apologize for the issue with your payment.
Frequently asked questions about Grindstone Public House
How is Grindstone Public House rated?
Grindstone Public House has a 4.5 star rating with 4,223 reviews.
When is Grindstone Public House open?
Grindstone Public House is closed now. It will open at 11:00 a.m.