Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,510 reviews
Select a rating
luis fuentes825's profile image
luis fuentes825 
a year ago

William is very knowledgeable and was available at a moment’s notice. Provided explanations to the very detail. We highly recommend William and his staff. They are the best 

LoriMossWise's profile image
LoriMossWise 
a year ago

Everyone in this office is fast, professional, and highly efficient! I have worked with Jason 3 times and service has remained top notch! He made things as easy as possible in a what is usually regarded as a Stressful process. HIGHLY RECOMMEND! 

zuser202002161140313's profile image
zuser202002161140313 
a year ago

I could not have done it without his help! Always available to answer questions and able to break it down for me to easily understand. Highly recommend him and look forward to working with him in the future 

Allen Arrington's profile image
Allen Arrington 
a year ago

Joe and his team closed our loan in 3 days!!! (really 2 because they got our documents late). This is my 3rd purchase and Joe and his team are by far the best lender I ever worked with! Excluding closing our loan fast, Joe answered our questions (call or text) almost immediately and with detail. He is knowledgeable, efficient, personable and professional. Joe went above and beyond for our purchase. Definitely will be utilizing Joe again and would recommend him to anyone looking for a loan. 

Maria Barreto's profile image
Maria Barreto 
a year ago

Lilly has done an amazing job from beginning to end. I was preapproved and eight days later I received an approval “Power Bid” which allowed my offers to be stronger. She is great picking up her calls and responding to emails. Answered all my questions in a timely manner. Finally we got an accepted offer and closed in 20 days. I recommend her 100% 

Kevin Nguyen's profile image
Kevin Nguyen 
a year ago

Travis is attentive and kept me in the loop. Did not have to worry about anything. Process was easy and simple. When questions came up, Travis what's had an answer. 

Ethan Chadwick's profile image
Ethan Chadwick 
a year ago

Working with Aaron on our home loan was a delight. His dedication to answering our questions promptly, regardless of the time, made a world of difference to us. His text responses were quick, clear, and concise, taking the stress out of our loan process. What stood out was Aaron's honesty and transparency. We knew we could trust him, and his warmth made every interaction a pleasure. He went above and beyond to make a complex process simple and manageable for us. For example, we had limited funds to cover our inspection cost,... read more

Courtney & Chris Ha's profile image
Courtney & Chris Ha 
a year ago

My husband & I went through Barb for a second home mortgage, while I was very nervous about this process being a second mortgage, Barb made it seamless and stress-free! We had pre-approval and loan options within 24 hours, Barb then came back proactively with a better option for us after our initial conversation. Communication is key in business and Barb was on point! Text, email, and phone she was very responsive, as I would say the entire GR team was through the entire document collection, digital signing, and closing proc... read more

Kayla & Chris's profile image
Kayla & Chris 
a year ago

When we bought our house everyone told us what a nightmare the mortgage process and settlement could be. That was NOT the case for us at all! Eric made our mortgage process quick and simple and had us at settlement 2 weeks early. We were able to close in under 30 days! Eric was always available for the (many) questions we had as first time home buyers! He made the whole process simple and explained everything every step of the way. We are so grateful for all of his help in this crazy housing market! Thank you, Eric! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,510 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.