Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,510 reviews
Select a rating
Mikayla's profile image
Mikayla 
a year ago

Eric and his team were such a great help to us during the whole buying process. This was the easiest process we have ever gone through, and we were not expecting it to go so smoothly. He worked tremendously during all hours of the day, even when he was on vacation he was by the phone to answer any questions! We don’t know what we would’ve done without him!! We live busy lives, so it’s hard to stay on top of things, and they reached out in a timely manner every time something needed to be signed or gathered by us. I highly re... read more

ROYSWEEN224's profile image
ROYSWEEN224 
a year ago

Eric walked me through the entire process, from giving me insights to build my credit when I was first looking, all the way to continuously getting me approved for every home I competed for. He does a great job at getting you approved for the home you want, is extremely quick and responsive, and has a great team behind him. Thank you Eric. 

Jess Andrews's profile image
Jess Andrews 
a year ago

I have been working with Ryan for almost a year in my search for a home, starting with condos and ending with a single family home for myself and my boyfriend. Ryan was excited, encouraging, and communicative throughout the entire process, always making sure my questions were answered and ensuring that we understood each step of the process. He was always quick to respond to our inquiries, requests for mortgage estimates, etc, even if we contacted him outside of business hours. I highly recommend Ryan as one of the best lend... read more

Josh & Hannah's profile image
Josh & Hannah 
a year ago

Barb McLaughlin and her team helped make our home buying experience seamless. As first time home buyers, we had a lot of questions. Barb was always available, even during “off” hours, to review financial scenarios and brainstorm financing options. She was respectful of our budget and helped us present an offer that was accepted. We would definitely recommend working with Barb! 

YYS's profile image
a year ago

Chanania provided amazing customer service in the loan process from start to finish. He was extremely helpful in explaining everything and always gave us his time to go through any questions we had. He always made sure we were informed and really was a pleasure working with. We also got a great rate! Very happy customer! 

Business response:

Thank you for your positive feedback!...it was our pleasure to assist you with a low mortgage rate. We really enjoy helping First time home buyers every step of the way, it is our pleasure. 

Maritza Ramos's profile image
Maritza Ramos 
a year ago

Second time working Rochelle, she is an incredible loan officer and her team was so amazing in securing a home loan for my new home. Her exceptional service, combined with remarkable efficiency, made the entire home purchase process quick and easy. She was able to finalize the loan in just 7 days, coupled with their quick communication, user-friendly platform, and constant availability, made my home purchase journey a stress-free experience- even in this tough market!! I would highly recommend Rochelle to anyone in need of a... read more

zuser201902041815112's profile image
zuser201902041815112 
a year ago

Jeff and his team had made this process very simple for me. Most of all Excellent communication! Thank You............................................ 

Business response:

You're welcome Dian, thanks for trusting my team and I! 

Rob Wetzel's profile image
Rob Wetzel 
a year ago

Karen helped me with a mortgage loan and was fantastic. We had fast and precise communication and she was very helpful in managing the end-to-end process and getting the loan funded in a short closing window. I recommend her for all your mortgage needs. 

Laura Beth Jewell's profile image
Laura Beth Jewell 
a year ago

Barbara went above and BEYOND to help me relocate back to my hometown after years of being away. The peace of mind she provided throughout this process was priceless to me as I navigated buying a house in this difficult market. Her expertise was evident throughout the process and I would recommend her to my family, friends, and loved ones without hesitation. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,510 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.