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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,537 reviews
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Barbara thomas29's profile image
Barbara thomas29 
a year ago

I’ve known Ambrose for 6 years and highly recommend Ambrose and his team. Ambrose helped me with refinancing and a purchase of a home he has always responded immediately to any questions or concerns. 

Business response:

It's been a pleasure working with you for over 6 years; looking forward to many more years to come. 

carolrhyu's profile image
carolrhyu 
a year ago

I had a fantastic experience working with Sam! There were many unique challenges about the deal that required a keen attention to detail, creative thinking, and a proactive nature. Overall, I felt very supported by Sam and her team, and the communication was great. If I had questions, they were answered promptly and thoroughly. I would love to work together again and would recommend Sam to any of my closest colleagues. 

Business response:

Carol, thank you for trusting my team and I! It was truly a pleasure to work with you and very exciting to see you close on your brand new investment piece! 

Sherry Bowman's profile image
Sherry Bowman 
a year ago

Brian Fletcher was extremely helpful. He gone above and beyond even answered his phone on non-business days and hours. I would highly recommend him to help you get a loan for a new home cause today I am a landlord. 

nakinaedwardslpn2018's profile image
nakinaedwardslpn2018 
a year ago

Greg was very professional. He was very upfront about the process, and was able to put all my worries and concerns that comes with buying a new house at ease!! 

safachand's profile image
safachand 
a year ago

Jourden and his team was able to close for me within 2 weeks, very knowledgeable and helpful folks. They were even able to update my rate only a day before my closing which was quite impressive. Would definitely recommend Jourden and his team. 

Business response:

Thank you, Safa, for the kind words and review. I appreciate the trust that you have in me and my team. It was my pleasure, and congrats to you again! Call if you need anything. Cheers 

Alejandro Ortiz's profile image
Alejandro Ortiz 
a year ago

Sam was a pleasure to work with, always very thorough in explaining the process, steps, risks and expected timelines. I'm huge on clear and timely communication and this is where Sam shined through. My queries never went unanswered, she was always quick to provide information, guidance, and updates. I was aware of the macro-economic impacts affecting loan rates in August/September and she was able to get me the best possible rate given all factors. Overall, I was very pleased with Sam's assistance in securing my dream condo ... read more

JGD6151's profile image
JGD6151 
a year ago

Joseph Jones was so helpful and such a positive person. He answered my phone call Labor Day weekend while he was at a BBQ with friends and family. He is amazing and set up a great team to help you through the process. I HIGHLY Recommend him. 

Business response:

Thanks so much Jimmy! It was a true pleasure assisting you through your second home purchase. If you know anyone with a mortgage need please send them our way! 

doryforgets's profile image
doryforgets 
a year ago

Teresa was absolutely wonderful. Theresa goes above and beyond. Very personable, engaging and extremely accessible even by text over weekends. It was crazy to have this kind of engagement- it’s unheard of! She was so patient and I never felt like I had a dump question. I am sure what I had to say and ask about was so mundane but she fielded the questions with respect and curiosity. I would definitely recommend working with Teresa! I can’t so enough positive things about my experience. She was even accessible after I got pass... read more

Business response:

Thank you so much for the kind words!! Enjoy your new home. 

nguyenvthang tj86's profile image
nguyenvthang tj86 
a year ago

Theresa methane goes out of her to help you in any way possible. her hours are flexible most of the time ittl match yours. when ever you need her she always picks up or answer any questions you got 

Business response:

TJ, thank you so much for allowing me to assist you and your daughters in the purchase of your new home. It was an absolute pleasure. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,537 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.