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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,546 reviews
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Jerry & Ursula Finn's profile image
Jerry & Ursula Finn 
2 years ago

This was our 2nd time working with Shawn Richards and his team. Both experiences have been absolutely TOP SHELF! The Shawn Richards team are true professionals and work in harmony to provide a smooth and seamless transaction from start to finish. We would HIGHLY RECOMMEND the Shawn Richards Team for anyone with mortgage needs. 

Business response:

Thank you for the kind words Jerry and Ursula! We're grateful we had the opportunity to help you again with your home financing goals! 

Jason Fujiki's profile image
Jason Fujiki 
2 years ago

Made the loan process very easy. He explains everything very thoroughly and can walk anybody through any scenario as he is able to put difficult concepts into easy to understand ways. 

Jake's profile image
2 years ago

My wife and I had no idea what we were doing but Eric made the process extremely simple. If we had questions or concerns at any point the response time was amazing. 

zuser201801160757454's profile image
zuser201801160757454 
2 years ago

Fantastic experience working with Joseph Jones and his team. We were kept informed every step of the way...and the process was smooth and easy. I highly recommend working with Joseph and his team!!!! 

Business response:

Thank you so much Regina! So happy to get you closed and in your new condo. I would love to meet you guys sometime when you are in town. Call me if you need anything. 

Megan Ewens's profile image
Megan Ewens 
2 years ago

Souad was a delight. She made a very difficult process easy. She was extremely knowledgeable. She was very dedicated to helping and making sure I understood every step of the process. She helped to achieve and overcome everything that stood in the way. It was a long process for us but Souad made sure we were comfortable and kept herself reachable. I wouldnt of wanted to work with anyone else 

Steve from Arlington's profile image
Steve from Arlington 
2 years ago

Ryan was great throughout the process and its obvious he is an expert - he got us approved for a more expensive house when other lenders said we couldn't afford it. You will be happy if your choose Ryan and his team. 

KMatos's profile image
KMatos 
2 years ago

The BEST!!!!!!!!!!!!!!! El mejor nos ayudó bastante con nuestra primera compra. Definitivamente para la segunda lo contactamos. No duden en contactarlo!! Muy Recomendado. 

Carol Liciaga's profile image
Carol Liciaga 
2 years ago

William and his team at Guaranteed Rate went ABOVE AND BEYOND in helping me from Day 1 until I was “clear to close” especially since I was a first time homebuyer. William made me very comfortable and explained everything without hesitation. He’s very knowledgeable and extremely patient. It was a long journey searching for a home and the interest rates were going up fast. William made sure to lock in a rate that was affordable and I’m very happy. Thank you again for all of your help and guidance. I am forever grateful to you ... read more

Chris's profile image
2 years ago

We had just moved back to the US and were looking to buy a house; predictably, years abroad didn't really help our US credit history! Mike and his team were both helpful in identifying documentation we could supply to confirm income, as well as super responsive. Most emails to the lending team had responses within half an hour, and often even faster! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,546 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.