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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We worked with Tom on a recommendation from another client of his and we're so glad we listened. Tom was incredibly friendly and amiable and was always there to answer any of our (many!) questions. Tom gets back to you very quickly with any questions that arise during the process and checks in consistently to see how things are going. With rising interest rates, every day was a new "ceiling" for us in terms of what we could afford. Tom understood this and kept us up to date daily. I cannot recommend working with Tom more.
Business response:
Thank you for the nice review - your kind words are greatly appreciated. Please reach out with any questions or if you need anything, I'm happy to help!
Corey & his team were very professional and responsive. They were able to navigate a challenging interest rate market and provide great service through out the process. The best rate in town and very competitive closing cost across the board. Will recommend Corey to other friends and family!
Business response:
Thanks for taking the time to write this, Nick, I appreciate your recommendation.
We loved working with Eric. He was patient with us as first time buyers, answered our questions (probably multiple times) and made himself available via phone. In short, he took any concerns we had seriously and made us feel like he was on our side. And can’t forget to mention he and his team worked to lock in the lowest rate for us.
Greta was a joy to work with. She is responsive, professional, and fun--who says that about their mortgage manager? My realtor recommended her to me, and it was a terrific suggestion. I simply can't recommend her highly enough! Greta was a joy to work with. She is responsive, professional, and fun--who says that about their mortgage manager? My realtor recommended her to me, and it was a terrific suggestion. I simply can't recommend her highly enough!
My husband and I were quite satisfied with the lending experience with our lender. She was knowledgeable and so experienced in lending. She guided us through the lending options and recommended the most reasonable one that matched our situation. She educated us whenever we had questions. So, we truly felt we were part of the process, pulling it together towards the settlement date. Being able to reach her and her office by email and phone for texting made the transaction a guaranteed success.
Teresa is absolutely amazing! She is the friendly and knowledgeable advisor that you need to guide you through the mortgage process. We were first connected with Teresa through our realtor because we needed a pre-qualification letter in a hurry in order to submit an offer on a property. We had already been working with another lender, but they were unable to provide a pre-qualification letter for us when we needed it after regular business hours. Teresa picked up the phone for us at 6:45 pm, took down our information for the... read more
Wow words can’t describe how hard Ross worked to get us situated. Thankful that his determination secured us our loan; even when we were hit with hardship. It has been a roller coaster ride as first time home buyers but Ross led us through with flying colors. Definitely the loan officer we will be working with FOR LIFE!
Mike and his team were AMAZING. His team always responded to me in a timely manner. He gave me an excel sheet that broke down my monthly costs and estimate the total amount of out of pocket expenses for closing for EACH of the property I was interested in. He had direct contact with my real estate agent and it was NEVER hard to reach him. He was always available no matter what! (Even on the weekends!!). His team was able to explain the whole process to me and what happens in each step, they made it such a smooth process to w... read more
Tom's process exceeded our expectations for expediency, simplicity, and transparency. Our most recent experience was the fourth loan I've done with Tom over the last twenty years. When I first worked with Tom many years ago, I was impressed with his processes that streamlined getting a loan. Over the years Tom has adopted new technology and stayed ahead of the competition making getting a home loan as painless as possible. On top of that, the interest rate we locked was very competitive. He was also able to pre-underwrite ou... read more
Business response:
Thank you for taking the time to write this review - your kindness and trust in me and my team is greatly appreciated. I'm glad you had a great experience as well! Call me if you have any questions.
Guaranteed Rate has a 5 star rating with 41,561 reviews.
Guaranteed Rate is closed now. It will open at 9:00 a.m.