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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Alex was great, he always was helpful and replied to my questions very quickly. If you are looking for someone that is very knowledgeable and good at his job then Alex is the right person for you!
This is the 2nd time I have worked with Bob and he is the best! Highly recommend! He has always been super petient with me, which I truly appreciate. He goes above and beyond to make sure things happen the way that they should.
Business response:
Thank you for sharing your experience with us! We work hard to provide quality customer care and are happy to hear you had a positive visit with Bob. We will be sure to let him know and hope you'll contact him again for any home financing needs you may have in the future.
Rob and his assistant were amazing. They addressed all of my questions and concerns in a very timely manner. I highly recommend Rob and his assistant Lauren for any lender needs. They are absolutely phenomenal. Cannot ask for better people.
Tom Kerr and his team were extremely helpful with every step of the process to secure our loan to purchase our new home. His communication skills are excellent! He was always prompt in returning phone calls and very easy to speak with whenever we had questions or concerns. I highly recommend Tom and his team!
I used Eric to close on a residential loan in early 2022. Throughout the pre-approval process and interim Eric and his team were extremely responsive and knowledgeable. When purchasing, the seller wanted a quick close and Eric's team was able to get the mortgage done with time to spare and at a great rate. I learned only though my realtor that he was dealing with sickness in his family leading up to my closing and I never would have known due to him and his teams professional and quick responses. I will be using Eric on my n... read more
Joseph and his whole team have been great throughout the entire home loan process. I am a first time home buyer and didn’t know very much about the process. Joseph and his team took the time to explain everything to me and make sure I fully understood the situation. They were very responsive (sometimes even had to bother them on weekends) and always very friendly. They had to work under tight timelines for the closing and made sure they were on top of everything. Highly recommend!
Business response:
Thank you for the wonderful review Karen! It was nice to have you fully approved well in advance of closing and your diligence certainly helped make that happen. Welcome to SC and please keep in touch!
Joseph Sones was recommended by my realtor when we first moved to SC 16 months ago and bought our first house here. He and his team treated so well that when we decided to move again, there was no doubt that we were going to use them again. Great team!
Business response:
I truly appreciate you Bill! I am always here for you and your family/friends so please don't hesitate to reach out.
Leslie and her entire team are excellent. I am a broker and use her personally and recommend clients to her. No matter what the challenge or the deadline she meets and beats expectations. Leslie or her team have called me on Saturday nights and evenings with document requests. They seem to always be on the clock working hard to get me or my clients across the finish line. Other lenders I've experienced do not communicate, do not meet deadlines, they just postpone the closing which sends a chain reaction of problems I often h... read more
I would highly recommend John Noldan for anyone looking to refinance their home. John was very knowledgeable and made me aware of everything I needed in order to make my refinance run smooth. He also has a great Team he works with and they are always reaching out making sure you know where you are in the process. I am very impressed with all of them.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,592 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.