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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,594 reviews
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Lilibeth Nicolas's profile image
Lilibeth Nicolas 
2 years ago

They are a very responsive team & helped me buy my first home. I am definitely coming back to them whenever I am ready. She has helped me with all my questions & was always so nice. If you need a loan or anything, they are the right people for it! 

Business response:

Thank you so much for the kind words. I am so happy we were able to help you with your first purchase and look forward to working together again in the future! I am always here to answer questions! 

Wendell's profile image
Wendell 
2 years ago

Tom is dedicated. He's efficient and knowledgeable. Real estate can be scary and Tom takes away all worries. Tom helped me with my first home loan and every refinance after my purchase. Any questions I had, and believe me, there were plenty, Tom was there with the answer. I've recommended Tom to my son as well as friends. He's there at all hours and is ALWAYS helpful. 

Paul E's profile image
Paul E 
2 years ago

Hector made the purchase of our first house a breeze. He was always available to answer any questions and I feel he truly did what was best for us. I highly recommend him. 

Brett's profile image
2 years ago

Kelly and her team were amazing! They helped us through an unforeseen problem with no delays, we were actually able to close earlier than expected. Kelly spoke directly with my previous mortgage company to get all of the documentation needed. Her team was able to assist in dealing with both escrow companies (sale and purchase) to make sure everything went as smooth as possible. My family and I incredibly happy with and thankful for their work!!! 

Business response:

Thank you Brett for your wonderful review I really appreciate it. Both you and Katherine were so great to work with and I am glad I was able to do your home loan. Thank you for trusting me and Guaranteed Rate and please don't hesitate to call if you need anything. 

zuser201403111131277's profile image
zuser201403111131277 
2 years ago

Mike and his team are excellent. This was my second time using Mike. He is very informative, responsive and will always guide you in the right direction that is best for you. I would highly recommend Mike and his team. I have worked with him on a refinance as well as a mortgage for a new build. Thanks for all of your help Mike! 

Business response:

We appreciate the opportunity to help again! 

ryanwlegg's profile image
ryanwlegg 
2 years ago

Matt makes everything an easy and smooth process. This is the second time using him for a home purchase and I would only use him moving forward. I highly recommend him for his expertise and professionalism. 

psycho starr 801's profile image
psycho starr 801 
2 years ago

I have been told that there was nothing anyone could do because we was up side down.But found out about Mr Jackson and he change my life .I thank God for putting good people in my path.. 

Aimee C.'s profile image
Aimee C. 
2 years ago

I’ve been working with Tom and team for about 25 years and always receive great advice, high quality, and a customer first approach. I really appreciate the streamlined process and closing scheduling options that fit our work schedule, and at our kitchen table. Thank you Tom and Team ! 

morgan nicole00's profile image
morgan nicole00 
2 years ago

Working with Ravi and his team has been wonderful! They answered all my questions, and was always a phone call away! Ravi and his team kept me updated on where we were at in the loan process, so I was never left wondering. This was a very smooth and pleasant experience working with them! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,594 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.