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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,594 reviews
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lbecker22's profile image
lbecker22 
2 years ago

We have worked with Tom for 30 years when purchasing our first home and refinancing. When it came time for us to downsize, there was no one else we considered to assist us with our new home purchase. Tom immediately provided us a pre-qualifying letter so we were prepared to place a bid on any home we were interested in. Once our bid was approved, Tom and his team went into action providing all paperwork and working with the seller to coordinate all closing information. Tom even worked with our broker to answer any questions ... read more

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again on your new home. 

rkessner's profile image
rkessner 
2 years ago

Carols Rivera was an extremely kind, courteous and Professional loan officer. He handled every step of my Refi with kid gloves. I was in a tough spot when I started this process but Carlos eased my mind, made time for me, and followed up regularly when time permitted. He did his utmost to make it happen and keep me in the loop on my loan progress. I sincerely felt like I was part of his Family rather than a customer looking to do a Refi. He not only helped with my Refi, but found time to refer me to Insurance agents who coul... read more

Business response:

Thank you Robin for the fantastic review. Was truly a pleasure to assist you with your refinancing needs. Please stay in touch! 

Amanda L Russell's profile image
Amanda L Russell 
2 years ago

Lee was referred to us for our lending needs by our favorite realtor. From the beginning of prequalifying for our new home build, to questions throughout, to the finish line, Lee Hardin was very responsive and supportive. Lee is very knowledgeable and personable. I highly recommend his service! 

Adalberto's profile image
Adalberto 
2 years ago

Tracy has been very helpful throughout my refinance step by step process. She is very friendly and highly profesional, easily to work with. She also helped me get my first home 4 years ago. i would definitely contact her for any questions. Very knowledgeable as well. 

Business response:

I am so happy that I was able to help you once again. There is nothing more appreciated than a repeat client. I look forward to staying in touch! 

Jeff Stein's profile image
Jeff Stein 
2 years ago

Martin is very knowledgeable about the home refinancing process, but he is very good about explaining everything involved in a clear and concise method. Martin kept me informed on how the refinancing was going at all times. When an appraisal came in with an extremely low value Martin took charge and made sure that a new appraisal was ordered at Guaranteed Rate’s expense. I am extremely happy with Martin’s service and highly recommend him to anyone. 

Cheryl's profile image
Cheryl 
2 years ago

Dan and his team were so great to work with! They got back to us on all of our questions very quickly ( even on the weekends) and helped calm our nerves and anxieties as first time home buyers. They always kept us in the loop and updated on our loan process. They made the process so easy! They are truly great people and we were lucky to work with them! 

Business response:

We are so happy for you both! Thank you for the kinds words. 

Avinash's profile image
Avinash 
2 years ago

We are first time home buyers with no knowledge on how these mortgage loan process would go That's when i spoke with Kamna, where she gave me so many loan options which i could never think of another lender. Their rates are very low when compared to other lenders. From the day 1 starting of the loan process Kamna and her team worked so hard to keep their promise of closing the loan as specified date. Our offer got accepted on Feb 3 and we started loan process on Feb 4th then this wonderful team made it possible in funding th... read more

Idmohamed's profile image
Idmohamed 
2 years ago

This was very good experience from day one , Charlie explained everything and it was clear he follows up immediatly day or night , he resolved all obsticales and smoothedcoutva timely closing, he delivered o. His promises and prepared for all issues upfront. This was by far my best experience. 

haleyk8709's profile image
haleyk8709 
2 years ago

Carlos is a standup guy who went above and beyond for me. because of my lack of computer skills and equipment. He took the time to help me do all the online paperwork. he made everything so easy that i really enjoyed going to his office. i will definitely recommend him to my friends. 

Business response:

Thank you for the review Keith, I am very happy you had a wonderful experience with your purchase. Thank you for trusting me! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,594 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.