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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,603 reviews
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JJW's profile image
2 years ago

Matt and his team are all great people to work with. They made buying a house a year ago and Recently refinance quick and easy. Always get back to you with any questions quick and great customer service. I definitely recommend Matt and his team at NFM to anyone. 

rjeannette52's profile image
rjeannette52 
2 years ago

Martin helped get us our home when no other lender would help. He also assisted in our refinance to lower our payment. He is truly one of the good ones and very honest 

Tim's profile image
2 years ago

Souad has walked me through the process from beginning to end. She answers all my questions and has goes beyond to make sure i understand what is going on. If not for Souad i probably would not be buying a home. She put up with all the questions and when I got crazy she calmed me down and walked me through. 

kjames's profile image
kjames 
2 years ago

We are so grateful we found Tanya! She has been a total Rockstar! We have been blessed to work with Tanya multiple times throughout the years, and she has gone above and beyond for us every time. She is fast, professional, reliable, kind, upfront, personal, and has an immense knowledge of the mortgage industry. Tenacious and persistent, she is the fighter you want on your side. We have referred her to all our family and friends, whom have had very positive experiences. I wholeheartedly believe she is better than ANYONE else ... read more

vmcads5's profile image
vmcads5 
2 years ago

We've worked with Caleb and Willow Bend on three occasions. The first when we purchased our house and again on two refinances. He and his team worked diligently and quickly with us each time. When we had questions, their responses were timely and addressed our issues completely. We were kept informed of where we were in the process throughout. We highly recommend Willow Bend and Caleb Buczek if you are planning a purchase or want to explore a refinance. He's a really nice person as well! 

Paviter Singh's profile image
Paviter Singh 
2 years ago

Professional approach, positive response and timely processing loan application. Staff monitored and advise documentation well in time. Comleted process with no hassle. 

Bryan's profile image
2 years ago

Another re-finance with Caleb Buczek at Willow Bend that went so smooth. Caleb just saved me a couple hundred dollars a month. And I am getting a lot back from my escrow plus he got my interest rate lowered.The communication was great with Caleb and the team. Always a pleasure to work with Caleb. Highly recommended! Thanks again Caleb. 

LizM's profile image
2 years ago

Tom is extremely patient, knowledgeable and kind. Tom will immediately get back to you if he misses your call. He is extremely attentive and wants to ensure you get the best service and pricing possible. Tom is extremely knowledgeable in this field and can answer any questions one may have. Thank you, Tom! 

Business response:

Liz, thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

srinivas parthasarat's profile image
srinivas parthasarat 
2 years ago

Ryan is incredible and made the loan application process so seamless for us. He was always available - whether it was to answer a simple question or walk us through the Ins-and-outs of the process. But more importantly- he is a genuinely nice person who wanted the best for us. Highly recommend working with him! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,603 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.