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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,606 reviews
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ren's profile image
2 years ago

Tom Lavallee is awesome!!! He made the whole process run so smoothly and stress free. He was always available to help and answer any questions. He is simply the best!!!! 

Business response:

Thank you for the kind words and review. I really appreciate your support and recommendation. 

kwai reitz's profile image
kwai reitz 
2 years ago

Amy Haffey contacted me within a couple of hours of my request. She was well informed and easy to work with. I was able to get all the information to her that she needed to pre-qualify us for a loan. 

Brittany Simmon's profile image
Brittany Simmon 
2 years ago

Tom was great with communication and making sure all our needs were met. He was always available to talk or answer any questions we had. He made the whole process a lot easier and less stressful. We would recommend Tom to anyone needing help with a mortgage in the future. 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again on your new home. 

zuser201507170728551's profile image
zuser201507170728551 
2 years ago

Tom did another great job for me. I have used Tom many times in the twenty five plus years that I've known him. Toms team is also excellent - They keep you updated and it seems that they're always working on my loan. 

Business response:

Thank you for the recommendation and kinds words. Call me anytime if you need anything. 

seatontammy79's profile image
seatontammy79 
2 years ago

Tom and his team at Guaranteed Rate are absolutely amazing! They make the entire process pain free and supported me every step of the way. I would highly recommend them! 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! 

Akilesh Dewakar's profile image
Akilesh Dewakar 
2 years ago

Kamna not only helped me get the right kind of loan product but also served as a trusted advisor throughout the home-buying journey. She spends time getting to know her client, their financial and personal situation and goals. Kamna then problem-solves with her client to find the ideal go-forward strategy. Kamna is clearly the master of her trade. While she is calm and reassuring to us, she is also very straightforward and honest in her assessment of situations which helps avoid time wastage on the part of all stakeholders. ... read more

rickyle327's profile image
rickyle327 
2 years ago

Made my first home buying process incredibly smooth and without major issue. Was able to work to resolve any problems that occurred. Helped in getting the lowest possible rate. Overall positive experience. Would definitely work with again in the future 

wwhite's profile image
wwhite 
2 years ago

My Wife and i purchased our first home together in January of 2020 and Martin was our loan officer. He walked us through everything as we had never purchased a home and we were somewhat lost. If i ever had a question i could either call him or text him and he answered clearly and concisely in a timely manner. We got a low interest rate and our house closed on-time. A little over a year later he contacted us and told us the time was right to refinance and he walked us through that process. We ended up dropping our payment sig... read more

Lesley Ochoa's profile image
Lesley Ochoa 
2 years ago

Martin was able to help us obtain our loan in a timely manner. Despite our situation martin came up with several solutions to get the loan going and pushed us until the end. Most importantly Martins bilingual ability helped us share information from English to Spanish vice versa to our Hispanic family. Excellent Work 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,606 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.