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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,609 reviews
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Jon and Patricia's profile image
Jon and Patricia 
2 years ago

As first time home buyers, there was so much to learn, so many horror stories, we approached working with a lender with much uncertainty. From Day 1 Ashley was attentive, efficient, informative, and great at communicating at every step. We found and moved on a home quickly and she really moved quickly as well. She took the time and effort to explain everything and make sure we understood each step in the process. We could not have asked for anyone better to help guide us and get us a loan with great terms. So thankful to her... read more

Business response:

Thank you for sharing your experience with us, Jon and Patricia! We work hard to provide quality customer care and are happy to hear you had a positive visit with Ashley. We will be sure to let her know and hope you'll contact her again for any home financing needs you may have in the future. 

Takahiko Miyasaka's profile image
Takahiko Miyasaka 
2 years ago

I was initially having trouble taking a loan with my previous lender, however, as soon as I switched to Chantal, I was able to buy the house I hoped to for so long. She was super quick with responding to my emails and extremely efficient with what I must do in order to move forward with the process. Overall a 10/10 experience thanks to her and would definitely recommend to anyone struggling to take a loan. 

Bonnie's profile image
Bonnie 
2 years ago

High praises for Josh Epps and his team at Guaranteed Rate. They did an excellent job helping us stay informed and move along quickly from application to approval and smoothly to closing on time. Absolutely recommend them! 

Mary Beth Roberts's profile image
Mary Beth Roberts 
2 years ago

Teresa did an outstanding job identifying the perfect type loan for my needs along with providing prompt professional service and follow up. I would certainly go back to Teresa for future mortgage needs and will highly recommend her to my friends and colleagues. Job well done Teresa! 

justin rappe's profile image
justin rappe 
2 years ago

I can not thank Aaron and his team enough for what they were able to do for my family and I. The whole process in refinancing my home went very smooth. I am not just saving a little money per month I am LOTS of money per month. I had no idea I would be able to save this much on my mortgage. Aaron is seriously a miracle worker and would strongly recommend him to anyone looking at refinancing their home . He is very professional and will go above and beyond for you. 

john jewell's profile image
john jewell 
2 years ago

Ben and his team took over our financing after another lender denied our loan less than two weeks from our expected close date. Not only were we able to fortunately still close, but we were able to close before our planned date, 8 days from when Ben took over. Ben and his team displayed the utmost professional the entire time and their response rate was second to none. All of this was under a pressure packed financing timeline. Ben and his team have our highest recommendation. 

KyleLinhart's profile image
KyleLinhart 
2 years ago

Tracy was my saving grace after switching from a horrific lender who almost made my contract fall through. I switched on 12/2/21, started my application from scratch, and closed on my new home on 12/17/21. Tracy came trough for me in such a big way - everything was clear-cut, thoroughly explained, and efficient. Closing day itself was incredibly quick and easy. Because of her I am happy with my new home and cannot express my gratitude enough. 

Business response:

I am so glad I could help and pick up the pieces quickly. I pray you have many years of happiness in your new home. Stay in touch! 

saurabh adhoc's profile image
saurabh adhoc 
2 years ago

Tom Lavallee and his team were always available to answer any questions. refinancing was done without hassles and on time.refinance rate was very competitive. thank you Tom for helping me with Refinance. 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team - Always happy to help! 

mnapholz's profile image
mnapholz 
2 years ago

Tom and his team are true professionals and a joy to work with. I would recommend Tom and his team to anyone looking for a new loan or just refinancing. 

Business response:

Thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you. Call me if you need anything. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,609 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.